Support Escalation Engineer jobs in Brookefield

Join our Escalation & Expert Centre team to deliver swift, expert resolutions to challenging customer issues—often achieving results remotely and eliminating the need for on-site visits. You'll collaborate with a skilled, mission-driven team that values innovation and consistently delivers exceptional service at every interaction. As the Escalation and Expert Centre Specialist, you will act as a...

Job Title :: L1.5 & L2 Support Engineer Location :: Bengaluru India (Hybrid - Onsite 2 in a week) Minimum relevant experience :: 4 Job Description: Core / Must Have - Good communication skills - Good Team player - Collaborates with different teams - Excellent reading and writing skills to work with different customer base. - Customer focused and Security as priority mindset - Good...

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to...

Company Description Kruti Comp. India Pvt. Ltd. specializes in integrating IT Infrastructure Solutions into business environments. Our comprehensive offerings include Servers, Storage, Networking, Security, Software, Personal Systems, and a full range of Implementation and Managed Services. We aim to provide solutions that enhance productivity and operational efficiency. Our expertise spans...

JOB TITLE: Customer Support Engineer Shift: Rotational Shift 2. GENERAL JOB SUMMARY Aptean is looking for a quality-focused Customer Success Analyst to join our Support team and learn our business from the ground up. The goal is to delight customers by providing timely resolution to their technical and application problems. 3. SCOPE - Direct interaction with the customer on phone and other...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

Technical Support Engineer - Function : Customer Success - Job Location : Whitefield, Bangalore - Reporting to : Manager- Global Support and Operations. About Us: Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and automate access reviews—all from a single,...

SourceFuse Technologies hiring L2 Engineer - OSS Support with 5+ years of experience. Overview: We are seeking a highly motivated and experienced Open-Source Software (OSS) Support Engineer with a strong background in the Telecom domain to join our growing team. In this role, you will be responsible for providing technical support and guidance to our users and customers who are utilizing our...

Job Title: SFDC Support Engineer Location: Bangalore (Hybrid) Overall Exp : 4 to 5 Yrs Shift: Rotational Shift(Morning & Evening) Notice Period: Immediate joiner only Responsibilities: Salesforce Support: Serve as the primary point of contact for all Salesforce-related inquiries, issues, and user support requests. Respond to and resolve tickets promptly, ensuring user satisfaction and...

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that...

Job Title: Senior Support Engineer - Net Document (Remote/Freelancing) Job Location: Remote Experience: 6+Years Job Responsibilities: - Provide Level 2/Level 3 support for NetDocuments, ensuring timely resolution of complex issues - Contribute to continuous improvement initiatives and automation opportunities to enhance support efficiency - Mentor junior support engineers and conduct...

Experience required - 0.8 to 2.5 years Job description - Should have attended regular school/college with 10+2+3 as minimum qualification (regular/fulltime course) in any stream of subject, Diploma graduates - 10+2+3 years as minimum qualification. - Good understanding of computer systems, mobile devices and other tech products. - Ability to diagnose and troubleshoot basic technical issues. -...

About Astra: Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 15,000+ security tests. CTOs and CISOs love Astra because it helps them to achieve continuous security at scale, fix vulnerabilities in record time,...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

Position: Senior Technical Support Engineer (Contractor) Role Description This role is a contract assignment at Palo Alto Networks. Contractors will not be employed by Palo Alto Networks but through our trusted staffing partners. - Location - Bengaluru, India (Hybrid) - Duration – 6 Months Job Description Your Career You will work firsthand with our valued customers to address their complex...

Role: L2 Support Engineer & L2 Support Lead. Exp: 1 to 10 Years Domain: Telecom only Location: Bangalore Mode of Work: Onsite Required skills are mentioned below: - Very knowledge on Unix and Shell scripting - Experience with Telecom BSS/OSS solution on L2/L3 or Implementation on lead roles. - Good understanding of RDBMS concepts. - Preferred knowledge on Hadoop/HBase/PostGreSQL - Extensive...

Technical Support Engineer – TAC Department: Checkpoint TAC- L1 team Location: Bangalore Check Point Software Technologies is a global leader in cyber security solutions, dedicated to protecting corporate enterprises and governments worldwide. For over 30 years, our mission has been to secure the digital world for everyone, everywhere. From pioneering stateful firewalls to our AI-powered,...

Job Title: Product Support Engineer( L1 ) About Signzy Signzy is an AI-powered RPA platform designed for financial services. Our platform can automate even the most complex workflows and decision-making processes into real-time APIs. Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over 200+ APIs, Signzy serves 90+ financial institutions globally, including...

Greetings from "HCL Software" "HCL Software”: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation. Summary: We are looking for a Sr.Cloud Infrastructure Support Engineer (AWS,...