Job Description The Customer Experience team today consists of 6 freelancers and more than 20 employees (among them, fans of Friends, pastries, and especially massages !) It is currently organized into 2 areas: - Client / professional quality monitoring - Care (support) You will join the support team, managed by Barbara ou Mélissa. Missions Do you have the gift of diffusing tension ? When...
About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000...
About Rise Up A pioneer in Blended Learning, Rise Up was founded in 2014 and is a Learning Management & Experience Platform (LMS / LXP). With offices in Paris, London and Lisbon, our team brings together 120 talents across these three locations. At Rise Up, we believe the future is built today. By combining deep expertise in software technology and learning, we help our clients and their...
Descriptif du poste Lieu : Paris Type de contrat : Stage 6 mois La Team : L’équipe Customer Experience aujourd’hui c’est 8 freelances et 23 employés (parmi eux des fans de friends, de pâtisseries et surtout de karaokés !) 🚀 Celle-ci est aujourd’hui organisée en 3 pôles : - Success pro - Care clients / professionnels - Expansion clients Tu rejoindras l’équipe Care managée par Mélissa &...
Descriptif du poste Lieu : Paris Type de contrat : Contrat d’alternance (apprentissage ou professionnalisation) La Team : L’équipe Customer Experience aujourd’hui c’est 8 freelances et 17 employés (parmi eux des fans de friends, de pâtisseries et surtout de massages !) 🚀 Celle-ci est aujourd’hui organisée en 3 pôles : - Success professionnels - Customer Expansion - Care clients/...
👋 About Lizy LIZY is revolutionizing the €70 billion European car leasing industry—one of the last giants yet to be disrupted. Traditional leasing is slow, confusing, and overpriced. We’re changing that. At LIZY, we believe leasing a car should be as seamless as buying a toaster on Amazon—with the premium touch of a Four Seasons experience. Since launching in 2019, we've been on an unstoppable...
Descriptif du poste La Team : L’équipe Customer Experience aujourd’hui c’est 6 freelances et plus de 20 employés (parmi eux des fans de friends, de pâtisseries et surtout de massages !) 🚀 Celle-ci est aujourd’hui organisée en 2 pôles : - Suivi qualité clients / professionnels - Care (support) Tu rejoindras l’équipe Care managée par Barbara ou Mélissa. Tes missions : - Tu as le don...
Planity est une start-up en hyper-croissance, leader de la réservation beauté en ligne en France. Depuis une application mobile et un site web intuitifs, chacun peut prendre rendez-vous dans un salon de coiffure, barbier ou institut de beauté à côté de chez soi, 24h/24 et gratuitement. Mais surtout, Planity a pour mission d’accompagner les professionnels de la beauté dans la gestion de leur...
About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000...
About the role: The Regional Service Representative play an important role to set up the After Sales activities in the designated region or country of Europe regarding Passenger Cars. You will be responsible for building and maintaining a strong and customer focused After Sales service level in France. You will support the network of local dealers and dealer groups, focusing on high quality and...
🌎About DQE In a digital world, customers knowledge is on the front lines of developing an efficient marketing strategy and seamless customers’ journey. DQE is a B2B Data Quality Platform enabling companies to leverage the full power of their Data. DQE One is built specifically to help the world's largest and most ambitious Salesforce customers keep their data accurate, unified, and up to...
Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial...
Position Overview At the crossing point between Marketing and Sales, you will be in charge of qualifying inbound leads generated by our Growth team and B2B marketing efforts in the French market. Your responsibilities: As the true spokesperson for the company, you will be the first point of contact with whom our future French clients will engage. It will be your responsibility to understand...
A leading company in the wooden and SPC flooring industry, recognized for its high-quality products and innovative solutions, is looking for an experienced Sales Representative to strengthen its presence in French region. Location: France Type of work: remote, traveling reqiured Responsibilities: Acquiring new clients and building long-term business relationships with customers in...
Are you driven by customer satisfaction and eager to develop your career in a global company with over 60 years of innovation? CELO is looking for a Technical Project Sales for our Construction division. The position will cover the Auvergne–Rhône-Alpes region (Lyon, Saint‑Étienne, Grenoble, Villeurbanne, Clermont‑Ferrand, Annecy, Valence, Chambéry, Vénissieux, Bourg‑en‑Bresse, Roanne, Vichy et...
Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type: Full-time What you will do: - Communicate with customers via phone, chat & e-mail - Track and follow cases to ensure they closed in an efficient and timely manner - Maintain high customer satisfaction, representing a major brand - Provide and maintain strong, professional relationships with all partners...
What You Will Be Doing: - Communicate with customers via phone, chat & e-mail - Track and follow cases to ensure they closed in an efficient and timely manner - Maintain high customer satisfaction, representing a major brand - Provide and maintain strong, professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client...
About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000...
What you will do - Deliver exceptional customer service. - Perform troubleshooting. - Call, collect and analyze customer feedback. - Escalate cases when necessary and follow up to guarantee customer satisfaction. - Show empathy and professionalism in every interaction, whether written or verbal. - Manage customers and support them with a premium experience. - Collaborate with internal teams to...
Position: Customer Service Agent Work model: 100% remote Location: Greece Employment type: Full-time Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for...