CE QUE NOUS VOUS PROPOSONS Au sein de notre filiale BBL CARGO et rattaché à la Responsable Customer Service Aérien, vous êtes en charge de l’établissement de devis de transport aérien et de fonctions commerciales liées à la relation et assistance client. Dans ce cadre, vos missions seront les suivantes : - Traiter les demandes de cotations réseau agents et/ou clients - Demandes de cotations...
CE QUE NOUS VOUS PROPOSONS Tu aimes que tout se passe bien et tu ne lâches rien tant qu’un client n’est pas satisfait ? Chez nous, le service client, c’est plus qu’un poste, c’est un vrai état d’esprit. 🚛 Nous recherchons un Customer Care (H/F) pour rejoindre notre équipe chez TIF : transport routier international. LES MISSIONS - Suivre les livraisons en cours et t’assurer que tout arrive à...
Position: Customer Service Agent Work model: 100% remote Location: Greece Employment type: Full-time Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for...
Are you driven by customer satisfaction and eager to develop your career in a global company with over 60 years of innovation? CELO is seeking a Sales Customer Service team member for our Industry division in France. 💡 What will you do? - Ensure sales growth and customer satisfaction - Resolve customer queries (phone, email, chat) for small and key accounts - Provide up-to-date info on...
[SKALEET] Skaleet is a dynamic and fast-growing tech company specializing in Core Banking Solutions. We help financial institutions in 15 countries to innovate, scale, and deliver superior banking experiences to millions of end-customers. At Skaleet, we thrive on collaboration, creativity, and a shared passion for redefining the future of banking. Join us in our journey to transform the...
📍 Location: France (Paris area preferred) 💼 Full-time, Office About the Client Our client is a global leader in replacement parts for Aviation Ground Support Equipment (GSE), supporting operations at 850+ airports worldwide. Their mission is clear: reduce downtime, maximize operational efficiency, and power a greener future for aviation. Why they remain the industry benchmark: 🔹 Cost...
What You Will Be Doing: - Communicate with customers via phone, chat & e-mail - Track and follow cases to ensure they closed in an efficient and timely manner - Maintain high customer satisfaction, representing a major brand - Provide and maintain strong, professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client...
MASSÉNA, établissement d'enseignement de premier plan à Orléans, se spécialise dans la formation professionnelle et le développement des compétences. Depuis près d’une décennie, nous nous consacrons à créer un environnement d'apprentissage propice à la réussite de nos étudiants. Nous sommes actuellement à la recherche d'un(e) Alternant(e) Customer Success Manager dès septembre pour intégrer notre...
Tu es passionné(e) par la relation client et tu veux avoir un impact direct sur la croissance d’une entreprise SaaS en pleine expansion ? Alors cette offre est faite pour toi : on cherche un(e) Customer Success Manager pour faire briller l’expérience client ✨. En tant que CSM, tu seras le moteur de la satisfaction client et contribueras directement à la fidélisation de nos clients tout en...
About Pelico Pelico is an innovative French scale-up on a mission to revolutionize manufacturing intelligence through resource optimization. We have developed a platform that enables factories to be more agile, efficient, and resilient, minimizing disruptions and ensuring continuous productivity. At the forefront of supply chain disruption management, we empower factories with unmatched agility...
Job Description The Customer Experience team today consists of 6 freelancers and more than 20 employees (among them, fans of Friends, pastries, and especially massages !) It is currently organized into 2 areas: - Client / professional quality monitoring - Care (support) You will join the support team, managed by Barbara ou Mélissa. Missions Do you have the gift of diffusing tension ? When...
La mission d’Once For All est de devenir le n°1 en Europe du sourcing responsable dans le secteur de la construction. Dans un contexte réglementaire mouvant et contraignant, nous sommes convaincus que l’intelligence collective, l’innovation et l’utilisation de la technologie sont les clés de relations plus fiables pour un monde plus durable. Notre plateforme SaaS Once For All est aujourd'hui...
About Rise Up A pioneer in Blended Learning, Rise Up was founded in 2014 and is a Learning Management & Experience Platform (LMS / LXP). With offices in Paris, London and Lisbon, our team brings together 120 talents across these three locations. At Rise Up, we believe the future is built today. By combining deep expertise in software technology and learning, we help our clients and their...
Who we are… YOOBIC is an AI-powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work—all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working...
What you will do - Deliver exceptional customer service. - Perform troubleshooting. - Call, collect and analyze customer feedback. - Escalate cases when necessary and follow up to guarantee customer satisfaction. - Show empathy and professionalism in every interaction, whether written or verbal. - Manage customers and support them with a premium experience. - Collaborate with internal teams to...
Descriptif du poste Lieu : Paris Type de contrat : Contrat d’alternance (apprentissage ou professionnalisation) La Team : L’équipe Customer Experience aujourd’hui c’est 8 freelances et 17 employés (parmi eux des fans de friends, de pâtisseries et surtout de massages !) 🚀 Celle-ci est aujourd’hui organisée en 3 pôles : - Success professionnels - Customer Expansion - Care clients/...
ABOUT US Signaturit Group is a leading Saas company revolutionizing the way people do business through secure digital transactions. We are the European champions of unified digital transaction management, helping hundreds of thousands of clients in 180 countries authenticate and manage their digital identity, handle client onboarding and KYC (Know Your Customer), electronically sign documents,...
👋 About Lizy LIZY is revolutionizing the €70 billion European car leasing industry—one of the last giants yet to be disrupted. Traditional leasing is slow, confusing, and overpriced. We’re changing that. At LIZY, we believe leasing a car should be as seamless as buying a toaster on Amazon—with the premium touch of a Four Seasons experience. Since launching in 2019, we've been on an unstoppable...
💰 Package entre 55 et 65k€ brut par an (selon expérience). 📍 Nantes (Gare Sud). ⏳ Prise de poste dès janvier 2026. 🏠 Télétravail partiel de 2 jours / semaine. 🌍 iAdvize is an international company: you must have a professional level of English for this position (>B2). --------------------------------------------------------------- 👉 iAdvize Notre mission cheziAdvize ? Réinventer...
L'équipe : Le digital a profondément modifié la façon de collaborer, de communiquer, de concevoir des projets, d’innover, de s’adresser à ses clients et de valoriser ses données. Aujourd’hui toutes les entreprises comprennent la nécessité de repenser leur stratégie en regard de ce nouveau paradigme. En rejoignant l'équipe Customer & Growth, vous apporterez votre talent à une équipe dynamique et...