This is a full-time on-site role for Professional English & Hindi-Speaking Call Center Agents based in Ahmedabad.Call Center Agents will be responsible for handling inbound and outbound customer calls, addressing inquiries, resolving complaints, and ensuring customer satisfaction.Other key responsibilities include providing excellent customer support, utilizing computer systems effectively for...
Manager Operations, Contact Center# of position: 1Location: Vadodara, IndiaShift time: US shiftResponsibilities- Oversee the day-to-day operations of the Support Team- Provide direct supervision of the support staff which may include recruitment, evaluations, and disciplinary actions- Strong leadership and people management skills, with the ability to motivate and inspire a team of support...
ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best Customer...
Immediate joiner's should only apply and also Fresher's who are willing to work in rotational shifts and great communicationEssential Responsibilities:- Handle calls and emails with inquiries related to courses signed up by customers in timely manner.- Respond to multiple calls or emails; gather and verify required information as appropriate.- Understand customer’s reason to contact and attempt...
Company DescriptionAt ExcelEdge Placements, we are dedicated to making international students' IT career dreams a reality. Our services include career counseling, resume optimization, interview preparation, and hands-on industry experience to help students excel in today’s competitive job market. We are known for our personalized approach, supporting candidates throughout their job search...
Job Title: Customer Support RepresentativeExperience Level: 1+ years.Location: Vadodara, Gujarat, India/On SiteShift Time: US ShiftKey Responsibilities:- Handle inbound calls, emails, and chats to address customer queries and concerns.- Provide accurate information about products, services, and policies.- Troubleshoot basic technical issues and offer step-by-step solutions.- Maintain detailed and...
Position: Call Quality Analyst About Convin Convin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences. We’re trusted by leading brands like Bharat Pay,...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Required Experience: 1 to 3 Years- Salary-Best in Market (5.4 LPA Max.)- Working days 5 days a week- Working time-US timing- Job Location- India (Work from home)Job Description:- Having good working exposure of B2B sales.- Working experience in USA sales, cold calling, new Lead generation, and setting appointments.- Create and maintain CRM databases.- Manage a portfolio of opportunities by...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Position: Call Quality Analyst About Convin Convin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences. We’re trusted by leading brands like Bharat Pay,...
Client Support AssociateMode of work: Work From Office (Vadodara, Gujarat)Shift: Rotational Shift (US Hours)Job Description:- Provide first-contact resolution through phone, email, and chat by troubleshooting client issues end-to-end- Act as the primary point of contact for Consumers and Sales, owning issues until full resolution- Deliver timely, engaging, and professional support, ensuring high...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Position: Call Quality Analyst About Convin Convin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences. We’re trusted by leading brands like Bharat Pay,...
Position: Call Quality Analyst About Convin Convin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences. We’re trusted by leading brands like Bharat Pay,...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Position: Call Quality Analyst About Convin Convin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences. We’re trusted by leading brands like Bharat Pay,...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...