Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Key Requirements: - Strong experience managing large-scale migration programs (IVR, Voice, Contact Center) - Hands-on delivery of VoiceBot / IVR to Cloud migrations - Good understanding of Telecom, call flows, SIP, IVR, voice platforms - Experience working with cloud contact center solutions (Amazon Connect / Google / Genesys, etc.) - Strong stakeholder, vendor, and SI management skills -...
For Panchkula:Training days : 3 weeksTraining candidate stipend : Hiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writing...
Job Title : AGM CALL CENTER Function Call Centre Job Responsibilities • To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining...
KEY ADMINISTRATIVE RESPONSIBILITIES - Sop’s: To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards are driven by the Center Manager(s) while providing ownership value. - To oversee achievement of budgeted sales target every month & offer timely advice to team to review strategies to close sales & generate bookings more effectively and...
Description We are seeking a strategic and operationally strong Command Center / Site Reliability Manager to lead our global incident response and network operations functions. This leadership role is responsible for driving operational excellence, leading a high-performing team, and ensuring the resilience and reliability of our production systems and services. You will lead the team...
ROLE SUMMARY - We are looking for a competent SAP Full Stack Developer to support a call center environment. - The role requires strong hands-on experience in SAP CRM technical development with ABAP and OData, along with UI5 development. - The candidate should be capable of working independently and also guiding a junior resource. EXPERIENCE LEVEL - 5+ years of relevant SAP experience...
Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you. 【Location】: Jaipur/Koltotta/Indore are preferred In this role you will: The...
Job Responsibilities: - Handle client retention processes under the guidance of the TL/Manager. - Ensure all documentation, records, and compliance are properly maintained to avoid loss of information. - Engage new customers and deliver presentations or pitches outlining the benefits of products/services. - Be well-versed with the company’s technical product features to deliver effective...
Must Have Skills - Thinker with the ability to question status quo and design innovative solutions to drive efficiency. - Oversee and optimize workforce management strategies, including capacity planning, scheduling, and real-time operations. - Lead initiatives to enhance the efficiency and accuracy of WFM processes by leveraging the latest workforce management technologies. - Analyze data to...
Job Description: Operations Department Lead (AI-First) Role Overview As a Domain Operations Lead, you will move away from traditional manual processing to lead an AI-first, human-in-the-loop operating model. Your mandate is to ensure that AI executes by default while you govern the logic, judge exceptions, and protect client trust through decision integrity. Key Responsibilities Based on the...
Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you. 【Location】: Jaipur/Koltotta/Indore are preferred In this role you will: The...
Key Requirements:- Strong experience managing large-scale migration programs (IVR, Voice, Contact Center)- Hands-on delivery of Voice Bot / IVR to Cloud migrations- Good understanding of Telecom, call flows, SIP, IVR, voice platforms- Experience working with cloud contact center solutions (Amazon Connect / Google / Genesys, etc.)- Strong stakeholder, vendor, and SI management skills- End-to-end...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
KEY ADMINISTRATIVE RESPONSIBILITIES - Sop’s: To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards are driven by the Center Manager(s) while providing ownership value. - To oversee achievement of budgeted sales target every month & offer timely advice to team to review strategies to close sales & generate bookings more effectively and...
ROLE SUMMARY - We are looking for a competent SAP Full Stack Developer to support a call center environment. - The role requires strong hands-on experience in SAP CRM technical development with ABAP and OData, along with UI5 development. - The candidate should be capable of working independently and also guiding a junior resource. EXPERIENCE LEVEL - 5+ years of relevant SAP experience...
ROLE SUMMARY - We are looking for a competent SAP Full Stack Developer to support a call center environment. - The role requires strong hands-on experience in SAP CRM technical development with ABAP and OData, along with UI5 development. - The candidate should be capable of working independently and also guiding a junior resource. EXPERIENCE LEVEL - 5+ years of relevant SAP experience...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
KEY ADMINISTRATIVE RESPONSIBILITIES - Sop’s: To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards are driven by the Center Manager(s) while providing ownership value. - To oversee achievement of budgeted sales target every month & offer timely advice to team to review strategies to close sales & generate bookings more effectively and...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...