About the Role At Cult sport, we aren't just selling fitness equipment; we are building an ecosystem that empowers people to live better. We are looking for a strategic and operationally-driven Senior Manager /AD of Service Operations & CX to own the end-to-end post-purchase journey for our D2C and B2B business verticals. This is a high-impact leadership role. You will be responsible for...
Role Overview Movate is seeking a dynamic Customer Success Manager (CSM) to drive transformational success for leading Financial Services and Hi-Tech clients, spearheading innovation in AI-powered technical support, digital customer experience, and intelligent automation across SDLC (Software Development Lifecycle) and Quality Engineering (QE). Based in Gurugram, this hybrid, client-facing role...
Pepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end...
DUTY MANAGER - CUSTOMER SERVICES Location: Thiruvananthapuram, Kerala, India JOB PURPOSE & SPECIFIC RESPONSIBILITIES: - Take charge of various work areas in passenger service operations - Ensure close liaison with Airlines on all matters for smooth operations - Attend to investigation and complaints raised by airlines or passengers - Ensure client satisfaction - Airline meetings to resolve...
Job Title: Customer Support Manager (IT) Department: Customer Services Reporting To: Program Manager Location: Panaji, Goa India Job Type: Work from office Company Profile Open Destinations Limited (ODL) is a leading technology provider exclusive to the travel industry, with 25 years’ real world experience. Our team consists of 500+ travel tech experts, solving the biggest technological...
Job Summary We are looking for a proactive and customer-obsessed Customer Care Manager to lead our customer support function. The role involves managing day-to-day customer interactions, improving service quality, handling escalations, and building a high-performing customer care team that delivers exceptional customer experiences across all touchpoints. Key Responsibilities - Lead, train, and...
General Manager – Service Management (SMT & Electronics Manufacturing Solutions) Location: Noida / Bangalore (PAN India Responsibility) Department: Service & Customer Experience Role Purpose The General Manager – Service Management is a strategic leadership role responsible for building, scaling and transforming NMTronics’ service organization into a world-class, revenue-generating,...
Must-Have** Provide subject matter expertise on SAPs best practices for implementing SAP CRM business processes. Should have functional proficiency in SAP CRM master data, CRM marketing, CRM service and Interfaces with third party applications Should have functional proficiency in SAP middleware’s, IDoc interfaces, Master Data Template configurations and replications. Should have good...
About the Role At Cult sport, we aren't just selling fitness equipment; we are building an ecosystem that empowers people to live better. We are looking for a strategic and operationally-driven Senior Manager /AD of Service Operations & CX to own the end-to-end post-purchase journey for our D2C and B2B business verticals. This is a high-impact leadership role. You will be responsible for...
Pepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end...
DUTY MANAGER - CUSTOMER SERVICESJOB PURPOSE & SPECIFIC RESPONSIBILITIES:- Take charge of various work areas in passenger service operations- Ensure close liaison with Airlines on all matters for smooth operations- Attend to investigation and complaints raised by airlines or passengers- Ensure client satisfaction- Airline meetings to resolve issues or complaints- Follow up with airlines and...
Role Overview Movate is seeking a dynamic Customer Success Manager (CSM) to drive transformational success for leading Financial Services and Hi-Tech clients, spearheading innovation in AI-powered technical support, digital customer experience, and intelligent automation across SDLC (Software Development Lifecycle) and Quality Engineering (QE). Based in Gurugram, this hybrid, client-facing role...
General Manager – Service Management (SMT & Electronics Manufacturing Solutions)Location: Noida / Bangalore (PAN India Responsibility)Department: Service & Customer ExperienceRole PurposeThe General Manager – Service Management is a strategic leadership role responsible for building, scaling and transforming NMTronics’ service organization into a world-class, revenue-generating, customer-centric...
Job SummaryWe are looking for a proactive and customer-obsessed Customer Care Manager to lead our customer support function. The role involves managing day-to-day customer interactions, improving service quality, handling escalations, and building a high-performing customer care team that delivers exceptional customer experiences across all touchpoints.Key Responsibilities- Lead, train, and...
Must-Have**Provide subject matter expertise on SAPs best practices for implementing SAP CRM business processes.Should have functional proficiency in SAP CRM master data, CRM marketing, CRM service and Interfaces with third party applicationsShould have functional proficiency in SAP middleware’s, IDoc interfaces, Master Data Template configurations and replications.Should have good experience /...
Job Title: Customer Support Manager (IT)Department: Customer ServicesReporting To: Program ManagerLocation: Panaji, Goa IndiaJob Type: Work from officeCompany ProfileOpen Destinations Limited (ODL) is a leading technology provider exclusive to the travel industry, with 25 years’ real world experience. Our team consists of 500+ travel tech experts, solving the biggest technological issues that...
General Manager – Service Management (SMT & Electronics Manufacturing Solutions) Location: Noida / Bangalore (PAN India Responsibility) Department: Service & Customer Experience Role Purpose The General Manager – Service Management is a strategic leadership role responsible for building, scaling and transforming NMTronics’ service organization into a world-class, revenue-generating,...
Job Title: Customer Support Manager (IT) Department: Customer Services Reporting To: Program Manager Location: Panaji, Goa India Job Type: Work from office Company Profile Open Destinations Limited (ODL) is a leading technology provider exclusive to the travel industry, with 25 years’ real world experience. Our team consists of 500+ travel tech experts, solving the biggest technological...
Job Summary We are looking for a proactive and customer-obsessed Customer Care Manager to lead our customer support function. The role involves managing day-to-day customer interactions, improving service quality, handling escalations, and building a high-performing customer care team that delivers exceptional customer experiences across all touchpoints. Key Responsibilities - Lead, train, and...
Role Overview Movate is seeking a dynamic Customer Success Manager (CSM) to drive transformational success for leading Financial Services and Hi-Tech clients, spearheading innovation in AI-powered technical support, digital customer experience, and intelligent automation across SDLC (Software Development Lifecycle) and Quality Engineering (QE). Based in Gurugram, this hybrid, client-facing role...