Operations Team Leader Gurugram The Operations Team Leader is responsible for developing measurement tools (KPIs) and strategies to meet the goals of each metric negotiated under the trade agreement with the client. He or she must also ensure that the development of the operation is carried out without any setback. Performs administrative duties for the team, motivates TLs’ and agents to...
Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues, and destinations to help them grow...
Be a part of a high-growth Customer and Employee Experience consulting firm that’s redefining digital engagement. Recognized by Inc. 5000, Great Place to Work and Deloitte Technology Fast 500 North America as one of the fastest-growing companies, Altudo offers an environment where innovation, learning, and growth go hand in hand. This opportunity is for a high-impact CX Solution Leader who will...
- Candidate should have BPO exposure. - Be responsible for the team’s overall performance. - Ensure timely and effective completion of assigned tasks. - Resolve queries in exceptional situations and escalate them, when required (by following proper channels). - Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). - Coordinate periodic and...
Policybazaar For Business is seeking an experienced and result-driven Team Leader – Sales to lead our outbound sales team across B2B segment in Gurgaon. The ideal candidate will possess strong people management skills, a hands-on sales approach, and the ability to drive consistent performance against targets. Key Responsibilities include: - Leading, mentoring, and managing an outbound sales...
We are currently hiring for an exciting opportunity with IGT Solutions Pvt. Ltd., a leading IT and BPM services provider focused on the Travel, Transportation, and Hospitality domain. Below are the details of the role and the company: Company Overview: IGT Solutions Pvt. Ltd. offers integrated IT-BPM services including Application Development and Maintenance, Mobility, Testing, Analytics,...
Company Description Square Yards is a full-stack proptech platform that supports the entire consumer journey from Search & Discovery to Transactions, Mortgages, Home furnishing, Rentals, and Property Management. They also develop disruptive B2B proprietary platforms for Developers, Financial Institutions, and Agents. Square Yards facilitates over 15,000 transactions worth more than $1 billion...
Company Description Flights And Travels Ltd is a leading travel brand in the UK and is a renowned company in Gurgaon. We are striving to deliver excellence in the travel industry. We have been running our operations in Gurgaon for a while. Job Description Position: Senior/Medium/Junior Meta-marketing Executive – UK Process Location: Gurgaon, Sector 44, Near HUDA Metro Station Experience: 4+...
Greetings We are looking for a Team Lead for an International Customer Support Process in Gurgaon Roles and Responsibilities Managing Team Performance Setting team targets board that in line with annual target requirements Tracking performance through effective use of all performance reports Recruitment & Selection Core Team Development Coach and develop employees through regular one on one...
Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: - Responsible for the day-to-day supervision of a...
Designation - Lead ML Engineer: We’re looking to hire someone to help scale Machine Learning and Artifi cial Intelligence efforts at Paisabazaar. You’ll work with the team that develops the models that shall power Paisabazaar’s products focused on Speech, NLP, Computer Vision and generative AI. Some of the problems include Automated Speech Recognition(ASR) of Hinglish customer-agent audio...
Objective Act as the primary HR partner for assigned business units, ensuring a balanced focus on people experience, performance, manpower stability, and adherence to company policies, regulatory norms, and audit requirements. The role supports both day-to-day employee matters and long-term org health. Key Responsibilities People Partnering & Business Support - Work closely with business...
The ideal candidate will be responsible for growing revenue and profitability through Amazon PPC across multiple marketplaces - US / CA / AU across multiple brands, managing about 250 SKUs. Includes executing marketing campaigns, managing automations, analytics. After campaigns have been launched, you will extract and analyze data across multiple channels. This is only for results oriented folks,...
Why Airtel Africa? Airtel Africa is committed to enabling possibilities through innovative solutions. Our mission is to connect people and ideas by building advanced systems that enhance the quality of life for millions across more than 14 countries. Role Overview The Airtel Africa Digital Labs (AADL) fosters a dynamic, engineering-led work environment where contributions are recognized...
Acuity Analytics is the trading name of Acuity Knowledge Partners, a global leader in delivering bespoke research, data management, analytics and AI-enabled solutions to financial institutions and corporates. With more than 7,200 analysts, data specialists and technologists across 28 locations, the firm combines deep financial-services expertise with strong engineering, digital and AI capability....
Position Associate/Manager Report to Plant Procurement Team Leader, Procurement Group Leader and SQS Leader. Job Summary i) Conduct Survey and Quality evaluation on local suppliers on a consistent basis to find competitive suppliers ii) Local shop Inspection & test status managing and reporting iii) Regular inspection monitoring of suppliers during manufacturing and fabrication iv)...
Company Description Hawk MarTech is a global leader in innovation and marketing, helping brands scale efficiently and adapt in an interconnected world. With expertise in design, engineering, and agile execution, our technology division provides end-to-end product development. Our marketing division utilizes creativity, strategy, and data to deliver impactful campaigns, effectively driving brand...
What will you be doing? - Manage group of Cvent System Administrators and work very closely with accounts in the portfolio - Ensure compliance and high-quality standards for the team members - Effectively manage any external/internal escalation for the team and share RCA - Gather internal and external feedback for the team & create action plans - Cross-function collaboration to drive product...
✈️ We’re Hiring | Team Leader – Airlines / Travel Process (International BPO) ✈️ 📍 Location: Gurgaon 🕒 Shifts: Rotational (24x7) | 5 days working 🚨 Mandatory: International Airlines / Travel BPO Experience + GDS Knowledge 🚨 Are you a seasoned Team Leader from an International Airlines or Travel BPO process with strong GDS expertise? If you’ve led teams handling global customers and are...
Job Description: Client Servicing Position: Team Leader Roles & Responsibility: - Demonstrating a solid understanding of the products or services on the commercial lines domain. - Good presentation skills and deep understanding of Employee Benefits & Non-Employee Benefits Policies. - Developing and sustaining solid relationships with key clients that bring in the most income for the company. -...