Customer Care Representative jobs in Kolkata

We are looking for a proactive and empathetic Customer Care Specialist to join our growing team. In this role, you will be the first point of contact for customers, providing high-quality service and support to ensure a positive client experience. Responsibilities: - Provide prompt, professional, and friendly support to customers via phone, email, and chat. - Understand and address customer...

Oracle Utility Customer Care and Billing Functional (Oracle C2M)Oracle Utility Customer Care and Billing FunctionalLocation: KolkataExperience: 5 years to 10yearsInterview Mode: Online DriveInterview Date: 22-Jan-25 (Thursday)Interview Time: 10: 00 AM to 4: 00 PMMust Have:1. 5+ years of Experience on Oracle C2M or CC&B and MDM functional like customer service, billing, OUI framework, integration...

Job Description: Automotive Customer Service Representative Location: Remote (North American Hours) Desired Skills and Experience: - Education: Bachelor's degree in Engineering - Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred) Key Duties and Responsibilities: - Manage daily customer requests through a shared mailbox and provide member...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

Recruitment Mantra Hiring Travel Operation / Hotel Reservation Customer Service Executive for ACE Rooms Ltd., Kolkata! Job Title: Travel Operation / Hotel Reservation Customer Service Executive Company: ACE Rooms Ltd. Location: Kolkata Employment Type: Full-time, Permanent Annual CTC: ₹3 – 5 Lakhs per annum Job Description: ACE Rooms Ltd. is looking for experienced and customer-focused...

Job Title: Customer Support Associate – International VoiceJob Category: CSA / Sr. CSA Function/Department: OperationsReporting to: Team LeaderLocation: Major Arterial Road, New Town, Kolkata 700156Role Description:A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services provided by...

Position: Customer Support Executive – Night Shift (Inbound Voice)Salary: ₹15,000 – ₹19,000 per monthAdditional Benefits: Travel Allowance, Subsidized Meals, Free Cab Drop, Attendance Bonus ₹1,000/month, Annual Bonus up to ₹15,000, PF & ESI coverageLocation: Salt Lake, Sector V, Kolkata (On-site)Shift & Schedule:Night Shift (Aligned with U.S. Time Zones)Monday to FridayFixed Weekends Off...

Are you a foreign-trained attorney based in India, passionate about immigration law and client service? We are seeking a Immigration Paralegal/Client Care Specialist to work directly with our U.S. immigration law firm! About Us: We are a U.S.-based immigration law firm representing individuals, families, and businesses across the country. Our team is committed to providing high-quality,...

Customer Success Engineer – Cybersecurity Location: Remote (India preferred) Type: Full-time About the Role: As a Customer Success Engineer at Strobes, you’ll be the technical bridge between our customers and our platform. Your job is not just to keep customers satisfied but to help them stay genuinely secure. You will work closely with security teams to help them maximize value from our ASM,...

Key Responsibilities: Strategic Leadership: - Develop and implement strategies to build and scale an efficient and high-performing customer support team. - Design and enhance processes, workflows, and tools to improve team productivity and service quality. - Identify and implement innovative solutions to address customer needs and improve satisfaction metrics. Operational Oversight: - Oversee...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

About the Role :CCE/Sr. CCE will be a forerunner in establishing a positive connection with customers, understand the issues and provide a resolution to the best of his/her capabilities. The incumbent will also be responsible to achieve business requirements as per the KPI defined for the role. Requirements Job Responsibilities: ● Maintain Effective Customer Contact Management. ● Be a...

Customer Care Executive Kolkata We are looking for a friendly and professional Receptionist to join our team at D. S. Research Centre. As a Customer Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service. Responsibilities: Welcoming patients and visitors to the center and directing them to...

Company: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Dealer Manpower availability, training plan for dealership, %age trained, %age certified Adherance to M&M CI norms Ensure Customer satisfaction in the state by CAPS improvement / NPS Score, DHC, C8, CCCF/, escalations, customer engagement programs etc - Speed & quality of concern closure ( Escalated concerns/ PSFs) Workshop...

Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities • Ensure service delivered to our customers meets...

JOB DESCRIPTION It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel,...

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. 6-14 years of experience into Sales. Promotes and sells...

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago,...