Customer Service Manager jobs in Kolkata

Must-Have**Provide subject matter expertise on SAPs best practices for implementing SAP CRM business processes.Should have functional proficiency in SAP CRM master data, CRM marketing, CRM service and Interfaces with third party applicationsShould have functional proficiency in SAP middleware’s, IDoc interfaces, Master Data Template configurations and replications.Should have good experience /...

Recruitment Mantra Hiring Travel Operation / Hotel Reservation Customer Service Executive for ACE Rooms Ltd., Kolkata! Job Title: Travel Operation / Hotel Reservation Customer Service Executive Company: ACE Rooms Ltd. Location: Kolkata Employment Type: Full-time, Permanent Annual CTC: ₹3 – 5 Lakhs per annum Job Description: ACE Rooms Ltd. is looking for experienced and customer-focused...

Job Description: Automotive Customer Service Representative Location: Remote (North American Hours) Desired Skills and Experience: - Education: Bachelor's degree in Engineering - Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred) Key Duties and Responsibilities: - Manage daily customer requests through a shared mailbox and provide member...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

We're #hiring a new Customer Service Officer in #MooseTechnologyPrivateLimited Job Role: Customer Service Officer Process: International Inbound Voice Process Job Types: Full-time, Permanent Location: Newtown, Kolkata Ready to Make an Impact in Telecommunications? Join Moose Technology! Moose Technology Private Limited is a dedicated team providing high-quality customer support and...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events As a Contractor, achieve high levels of customer satisfaction when responding to inbound customer requests via email and call. Take personal ownership for the customer experience to help influence...

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago,...

Customer Support Executive – US Healthcare (Inbound Voice)- LocationSalt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)Shift & Schedule- Night Shift aligned with U.S. time zones- Days Off: Fixed weekends – Saturday & Sunday- Rotation: Monday to Friday workweekAbout the RoleAs a part of our US healthcare support team, you will:- Handle inbound voice calls from U.S....

We’re looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You’ll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

Job Title: Offshore Service Delivery Manager Location: Remote (India) Working Hours: 6.30PM IST to 3.30AM IST Experience Required: 15+ years in IT Service Delivery, with people and portfolio management experience About the Rol eWe are seeking a proactive and experienced Offshore Service Delivery Manager to lead the delivery of IT services to global clients. This role requires strong people...

Note: Only candidates with proven experience in new client acquisition within the US Staffing industry ( Direct clients / MSP Experience ) are encouraged to apply. Applicants from other industries are requested not to apply. A brief introduction about our company: Integration InfoTech India P Ltd. We are the fully own subsidiary & global delivery arm of Integration International, Inc. (I3)....

Role Title: Sales Manager / Sr Manager – Data & AI & GenAI Services (Hunter + Closer) Location: Anywhere in India (Remote) Shift: 1 pm–10 pm IST (with flexibility for key client calls) Notice period: 0 – 15 days Reports To: Global Head of Sales (US / Global) About JBS JBS is a fast-growing Data & AI services firm delivering high-impact solutions across cloud, data platforms, analytics, and...

Position: Customer Support Executive – Night Shift (Inbound Voice)Salary: ₹15,000 – ₹19,000 per monthAdditional Benefits: Travel Allowance, Subsidized Meals, Free Cab Drop, Attendance Bonus ₹1,000/month, Annual Bonus up to ₹15,000, PF & ESI coverageLocation: Salt Lake, Sector V, Kolkata (On-site)Shift & Schedule:Night Shift (Aligned with U.S. Time Zones)Monday to FridayFixed Weekends Off...

QualificationGraduate in Geography / GIS (Hons)Experience - 1year to 4 yearsJob Requirement- Experience in handling UK customers- Managing of client and internal stake holdersTechnical Skills- Excellent communication skills- Good working experience in MS office – Excel, Word, PPT- Ability to handle confidential information in a discreet, professional manner- Ability to read comprehend and...

Job Title: Customer Support Associate – International VoiceJob Category: CSA / Sr. CSA Function/Department: OperationsReporting to: Team LeaderLocation: Major Arterial Road, New Town, Kolkata 700156Role Description:A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services provided by...

CRM ConsultantSAP CRM TechnicalDevelopment experience in Master Data (Installed Base, Pricing, Org data, Business partners and products), Service order management including In-House repair process, Service Confirmation, Service Contract Management

Greetings from TCS!TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul.We are hiring SAP CRM consultant for Kolkata LocationSkills: SAP Success factors Employee Central consultantLocation: KolkataExp: 7-11 yrs.JOB DESCRIPTION:Must Have:Design and implement solutions in SAP...