India's leading earlyChildhood & K-12 Education company – Lighthouse Learning (formerly known asEuroKids International), is committed to delivering the Joy of Learning tostudents in the early childhood education and K12 segments. With its portfolioof brands - EuroKids Preschool, Kangaroo Kids Preschool, EuroSchool, BillabongHigh International, Cambridge Public School (Bangalore), Centre Point...
Job Description - (Training will be provided for freshers) - Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services - Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference - Record after-call actions and perform post call...
About the Role : ● The Customer Care Executive/Senior Executive is responsible for contact management to strengthen the customer relationship which is the key to retention. ● The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: ● Must handle complaints, provide appropriate...
Job Title: TL/AM (Call Center Operations) Job Location: Mumbai Role Type: Contract About the Role - Managing Call center operations of the front end and the backend teams - Should be well versed with Call Center Training & making Quality processes - Monitoring team Performance, Productivity and Qualitative / Quantitative metrics like Service Level, AHT, NPS, Call quality, etc. - Responsible for...
As an 811 CEC Officer – Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing customers, understand their needs, and recommend suitable...
Associate, Specialist, Customer Service, Contact Centre-Planning/Monitoring, Consumer Banking, Technology and Operations-(WD79080) Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we...
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities The Role: The Lead Engineer Technology Command Centre Specialist is responsible for managing a team that monitors and manages our IT infrastructure & application operations...
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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging...
We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. Our purpose is to give everyone real confidence to put their money to...
Company Description: Doka is a world leader in providing innovative formwork solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 160 sales points and logistical facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging...
Overview: AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most...
Collab Contact Centre Location : Mumbai / Bengaluru - Required Skills (Must Have and should meet all the below standards for qualifying to this role) - - Installation of UCCE components such as ICM, CVP, CUIC, Finesse, CCMP,VVB, CUSP - Configuration of UCCE components. - Consulting skills with excellent verbal and written communication and presentation skills - Basic Troubleshooting/Design...
manage center calls to customers Experience 0 - 1 Years No. of Openings 1 Education 12th Pass, B.A, B.Sc Role Centre Manager Industry Type Wellness / Fitness / Sports / Beauty Gender [ Male / Female ] Job Country India Type of Job Full Time Work Location Type Work from Office Walk-in interview location Om Pranic Healing Center, Sector 6, New Panvel East, Panvel, Navi Mumbai,...
We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. Our purpose is to give everyone real confidence to put their money to...
Overview: AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most...
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities The Role: The Technology Command Centre Senior Analyst is responsible for monitoring and managing of IT infrastructure & application operations in ensuring the availability...
We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. Our purpose is to give everyone real confidence to put their money to...
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities The Role: The Technology Command Centre Specialist is responsible for monitoring and managing of IT infrastructure & application operations in ensuring the availability and...