What You’ll Do ✨ Manage customer complaints with quick response and effective communication ✨ Lead containment actions at customer sites and coordinate cross-functional teams ✨ Drive root cause analysis and submit 8D reports ✨ Regularly visit customers for feedback and quality improvement ✨ Support project quality management and smooth mass production ✨ Ensure quality in engineering and process...
International customer service engineer Job Scope 1. Responsible for installation, commissioning and training of vision inspection system, and machine acceptance. 2. Pay frequent customer visit for pre-sales evaluation and after-sales service to improve customer satisfaction and build strong relationship. 3. Handle machine maintenance, and conduct troubleshooting to solve technical issues. 4....
Job Responsibilities: - - Work within the Bank System support team to provide proactive, timely, effective and efficient support to the application - Supporting during business hours and 24x7 on-call support - Provide Level 2 support on user query/requirement and production issue raised - Investigate production issues, respond based on production defect severity SLAs - Manage and respond to...
Job Responsibilities: - Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure - Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically...
Posting Date: 13 Jan 2025 Location: Kuala Lumpur, Wilayah Persekutuan, MY, 59200 About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and...
Job Responsibilities: - Work within the Bank System support team to provide proactive, timely, effective and efficient support to the application - Supporting during business hours and 24x7 on-call support - Provide Level 2 support on user query/requirement and production issue raised - Event / Incident and problem management - Investigate production issues, respond based on production defect...
About BingX - A leading crypto exchange since 2018. - With 20 million registered users worldwide. - Official crypto exchange partner of Chelsea FC. - User-First, reliable, innovative, and diversified. - List over 1,000 spot trading pairs. - Offer over 300 futures trading pairs. - Integrate with over 80 public chain ecosystems. - Rank top on CoinMarketCap and CoinGecko. - TradingView's Best...
About the Company A leading innovator in machine vision and fiber optics, this company aims to implant "eyes and brains" in machines, focusing on AI-driven machine vision solutions and optoelectronic technologies. It provides cutting-edge systems, smart vision equipment, and core components across industries such as electronics, advanced display, packaging, alternative energy, and...
About BingX - A leading crypto exchange since 2018. - With 20 million registered users worldwide. - Official crypto exchange partner of Chelsea FC. - User-First, reliable, innovative, and diversified. - List over 1,000 spot trading pairs. - Offer over 300 futures trading pairs. - Integrate with over 80 public chain ecosystems. - Rank top on CoinMarketCap and CoinGecko. - TradingView's Best...
Job Responsibilities - Provide application support to various business users. - Attend to business queries and business requests promptly. - Follow through the business requests to a proper closure - Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically...
About BingX - A leading crypto exchange since 2018 - With 20 million registered users worldwide - Official crypto exchange partner of Chelsea FC - User-First, reliable, innovative, and diversified - List over 1,000 spot trading pairs - Offer over 300 futures trading pairs - Integrate with over 80 public chain ecosystems - Rank top on CoinMarketCap and CoinGecko - TradingView's Best Crypto...
Quality Engineer Responsibilities： Ensure Quality target is established and achieved in product development, production process and customer Quality. - Customer complaint management - Quick response and effective communication with customer . - Quick collect phenomenon of quality problems at the first time and feedback to the factory . - Coordinate with relative department of SHB factory to...
Do you have a sharp eye for spotting creditworthy businesses that others might overlook? Are you ready to build the analytical foundation that drives smart lending decisions in Malaysia's fast-growing alternative finance sector? 🎯 The Opportunity As a Senior/Lead Analyst at pitchIN, Malaysia's leading Digital Fundraising and Investment Hub, you'll be responsible for the critical decisions that...
About BingX - A leading crypto exchange since 2018. - With 20 million registered users worldwide. - Official crypto exchange partner of Chelsea FC. - User-First, reliable, innovative, and diversified. - List over 1,000 spot trading pairs. - Offer over 300 futures trading pairs. - Integrate with over 80 public chain ecosystems. - Rank top on CoinMarketCap and CoinGecko. - TradingView's Best...
We are a world-leading smart mobility SaaS company with over 2,300,000 subscribers across 23 countries and we are looking for a Business Analyst to join our team. You will be the engine for continuous improvement within our operations. You will dive deep into our business processes, use data to uncover hidden opportunities, and design solutions that enhance efficiency, reduce costs, and improve...
About the Role We are looking for an Application Support Manager to oversee day-to-day operational activities, ensure service excellence, and lead a high-performing technical team. This role plays a key part in ensuring operational efficiency, managing technical incidents, and supporting continuous improvement across systems and products Key Responsibilities - Oversee day-to-day support...
What We Offer 13th-month salary + yearly bonus + salary increments Meal allowance / free lunch + transport allowance Medical claim (RM1,400/year) Career growth in a global automotive environment Exposure to international clients and projects + overseas training What You’ll Be Doing 1. Quality Leadership & Strategy Lead PQE, CQE, SQE, Incoming Inspection & System Quality teams Implement...
About BingX - A leading crypto exchange since 2018. - With 20 million registered users worldwide. - Official crypto exchange partner of Chelsea FC. - User-First, reliable, innovative, and diversified. - List over 1,000 spot trading pairs. - Offer over 300 futures trading pairs. - Integrate with over 80 public chain ecosystems. - Rank top on CoinMarketCap and CoinGecko. - TradingView's Best...
Role Overview The Production Support (L3) position in our Core Banking team involves ensuring the stability and reliability of our core banking systems. The role requires an individual with strong technical skills who can perform critical analysis and troubleshooting, driving enhancements in our banking solutions environment. Key Responsibilities System Monitoring and Incident...
Key Responsibilities - Incident Management: Monitor, resolve, and escalate system issues. - Problem Management: Conduct root cause analysis and implement permanent fixes. - Change Management: Review and oversee system changes without disruption. - Service Excellence: Ensure SLA compliance and deliver performance reports. - Leadership: Mentor junior staff and coordinate team...