Key Responsibilities - Handle outbound & inbound customer calls - Assist customers using prepared scripts and guidance - Provide clear product and service information - Collaborate with the team to achieve service targets Salary & Benefits - RM 2,500 – RM 3,000 monthly - KPI allowance included - 1‑month paid training provided Working Hours - Rotational shifts (5 working days per...
Role Overview The Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently, supporting product and service usage, and maintaining strong customer relationships through effective communication and systematic follow-ups. Key Responsibilities 1. Customer...
Job Scope - Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues. - Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards. - Conduct necessary analyses to address customers' issues, and provide regular updates to the customers. - Develop and...
Key Responsibilities: - Customer Interaction: Serve as the primary point of contact for customers, addressing inquiries and concerns via phone, email, and live chat. - Order Processing: Manage customer orders, ensuring timely delivery of products and services. - Coordination: Collaborate with sales, technical, and logistics teams to fulfill customer requirements and ensure smooth operations. -...
Position Overview We are seeking motivated individuals to join our customer service team. This role is ideal for fresh graduates or SPM holders looking to build a career in customer service. Full training will be provided to ensure success in the role. Salary & Benefits - Basic Salary: RM3,000 - KPI Incentive: Up to RM200 - Total Compensation: Up to RM3,200/month Location - Ara...
We’re a global smart mobility SaaS company with 2M+ subscribers across 23 countries, seeking an experienced Customer Care (B2B) to drive efficiency, quality, and customer satisfaction. Responsibilities : - Handle all first level of customers technical inquiries via inbound calls, email correspondences, and manage all key accounts. - Daily monitoring of fleet repairs and adherence to the...
Key Responsibilities: Prepare and process customs documentation for import/export shipments. Ensure compliance with local customs laws, regulations, and procedures. Liaise with customs officers, freight forwarders, and clients to resolve clearance issues. Monitor shipment status and ensure timely clearance to avoid delays or penalties. Maintain accurate records of declarations and...
This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details: Job Scope: - Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback,...
What You’ll Do ✨ Manage customer complaints with quick response and effective communication ✨ Lead containment actions at customer sites and coordinate cross-functional teams ✨ Drive root cause analysis and submit 8D reports ✨ Regularly visit customers for feedback and quality improvement ✨ Support project quality management and smooth mass production ✨ Ensure quality in engineering and process...
Key Responsibilities: - Handle outbound customer calls professionally - Assist customers using prepared scripts and clear guidelines - Provide accurate information on products and services - Work closely with team members to achieve service KPIs Working Hours - Rotational shifts - 5 working days per week - 2 days off (rotational basis) Training & Benefits - 1-month paid training...
Role Overview The Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently, supporting product and service usage, and maintaining strong customer relationships through effective communication and systematic follow-ups. Key Responsibilities 1. Customer...
About BingX - A leading crypto exchange since 2018 - With 20 million registered users worldwide - Official crypto exchange partner of Chelsea FC - User-First, reliable, innovative, and diversified - List over 1,000 spot trading pairs - Offer over 300 futures trading pairs - Integrate with over 80 public chain ecosystems - Rank top on CoinMarketCap and CoinGecko - TradingView's...
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Customer Care to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Job Responsibilities: - Maintaining a positive,...
JOB SCOPE: ● Attending to inbound, live chats and emails ● Respond to customers' general queries, complaints/feedbacks in a timely and accurate way ● Manage customer complaints and feedbacks accordingly REQUIREMENTS: ● We are looking for energetic candidates eager to earn good money. ● Must be energetic, positive minded and good team player ● Fresh graduates with a high drive to earn money...
JOB SCOPE: - Provide exceptional customer service through live chat, email, and inbound/outbound calls, ensuring a seamless experience. - Address customer inquiries promptly and deliver accurate information on product features, benefits, and pricing. - Foster strong customer relationships by conducting proactive follow-up via calls and emails. - Consistently achieve and exceed individual and...
We’re a world-leading smart mobility SaaS tech company with over 2,000,000 subscribers across 23 countries and we’re looking for a Telesales Executive to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Responsibility - Generate sales lead through...
Key Responsibilities: Member Engagement: - Conduct fitness consultations and assessments for new and existing members. - Develop and implement customized fitness plans based on individual member goals, fitness levels, and medical history. - Provide ongoing support, motivation, and guidance to members throughout their fitness journey. Training and Instruction: - Lead one-on-one and small...
We’re a world-leading smart mobility SaaS tech company with over 2,000,000 subscribers across 23 countries and were looking for a Relationship Manager to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Responsibility - Proactively identify and...
Do you thrive on building strong client relationships and delivering exceptional service? Are you motivated by the opportunity to shape commercial strategies and drive long‑term, profitable partnerships? If so, you could be the Key Account Manager we’re looking for. As a member of our Sales team, you’ll play a central role in supporting our customers across Southeast Asia, helping them deliver...
Step Into Style with Lovisa Who We Are Lovisa isn’t just a jewellery brand – we’re a global style movement. From our first store in Australia to now thousands of locations worldwide, we’ve stayed true to our mission: bold, affordable fashion for everyone. With over 150 new styles landing every week, we’re setting the trends – not following them. And with rapid growth across the globe, this is...