Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models...
Key Responsibilities - Design, build, and QA multi-step customer journeys using Braze Canvas with conditional logic and A B testing - Implement dynamic personalization using Liquid logic including conditional branching and templating - Manage and utilize Braze Catalogs for product feeds and dynamic content injection - Configure and troubleshoot campaign triggers such as custom events,...
Company Description: Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travellers in making smarter travel decisions by leveraging artificial intelligence. The ixigo, ConfirmTkt and AbhiBus apps allow...
SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...
Job Description – Customer Service -BPO Process Type: Customer Service Location: Gurgaon (Onsite) Workdays: 6 Days a Week (Rotational Weekly Off) Key Responsibilities - Engage with clients to understand and address their needs effectively. - Build and maintain strong client relationships to drive customer satisfaction. - Handle customer queries promptly and professionally. - Ensure...
Job Title: Customer Care Representative If you are interested in joining our team, please share your resume at [email protected] or WhatsApp at 9311093328 Company: Policy Bazaar Insurance Brokers Pvt. Ltd. Location: Sector 44, Gurugram Employment Type: Full-time Salary range: ₹2.5 - ₹4LPA, depending on relevant experience. Job Description: Policy Bazaar is seeking...
Teleperformance is hiring- Subject Matter Expert (SME) Location: Gurgaon Shifts: Rotational Why Join Us? - Be the go-to expert for process excellence - Work in a dynamic, fast-paced international environment - Train & mentor teams to enhance performance - Solve complex queries and drive customer satisfaction
Customer Success Engineer – Cybersecurity Location: Remote (India preferred) Type: Full-time About the Role: As a Customer Success Engineer at Strobes, you’ll be the technical bridge between our customers and our platform. Your job is not just to keep customers satisfied but to help them stay genuinely secure. You will work closely with security teams to help them maximize value from our ASM,...
Position: This role is a contract assignment at Palo Alto Networks. Contractors will not be employed by Palo Alto Networks but through our trusted staffing partners. - Location: India, Remote - Duration: 12 Months - Job Title: Customer Success Engineer (Contractor) Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice,...
Job Title: Sr. Executive - Customer Operations Job Location: Gurgaon Job Role: - Provide support adhering to SLA parameters (including quality, and response/resolution time criteria) - Attend and acknowledge each customer call/mail - Responsible to create and manage Karix build products and services - Collect all the required information as per the checklist - Perform basic level...
We’re a fully remote team of 25, looking for someone who thrives in a cross-functional role, managing multiple internal and external stakeholders, and playing a key role in our Customer Operations team. You’ll be the face of the product in front of our customers/partners and bear the importance and expectations that come with it, as well as have a direct impact on business revenues and...
Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and...
About Us: ITC Hotels is one of India’s foremost luxury hospitality brands, operating over 140 hotels across 90+ destinations. ITC Hotels Ltd. has an upholding commitment to sustainability, culinary excellence, and indigenous luxury. ITC Hotels’ diverse portfolio spans six distinct brands: ITC Hotels, Mementos, Storii, WelcomHotel, Fortune Hotels and WelcomHeritage, each catering to a unique...
About JustCo: JustCo is Asia Pacific's leading provider of flexible workspaces for businesses of all sizes seeking flexible work solutions. Founded in 2011 and headquartered in Singapore, JustCo leads Singapore's coworking scene with the largest network, offering close to 50 coworking centres across eight gateway cities in the region. JustCo empowers flexible work across our network of...
This role is at innovative tech company providing secure video hosting to e-learning, content creator and media businesses. Site is at www.vdocipher.com. Already in revenues , profitable with 3000+ business customers across 30+ countries. There is an existing experienced sales and support team, we are expanding it. Salary range - 10 to 16 LPA (CTC=Gross), The wide range is to accommodate...
Key Responsibilities Customer Experience & Process Excellence - Design and implement the customer experience blueprint across all business lines. - Align service processes and performance metrics to business goals. - Lead new business launch experience frameworks and manage transitions for outsourced operations. - Oversee quality initiatives to drive sustainability, efficiency, and...
Job description About the Role: We are looking for a dedicated Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries and providing exceptional service to ensure customer satisfaction. CONTACT PERSON: KASHISH SINGH | +91 84483 89795 Responsibilities: - Handle incoming calls and respond to customer queries in a timely and...
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to...
🌟 Join Our Team at PolicyBazaar! 🌟 We’re Hiring for Customer Service Executive Position in Gurgaon! 📍 Location: Sector 44, Gurgaon, Haryana 💼 Salary: ₹2.5 LPA – ₹4 LPA 🕒 Interview Mode: Face-to-Face Roles & Responsibilities: - Provide complete information about our products to customers - Resolve customer queries related to products and services - Develop and maintain Customer Service...
Job Title: Customer Service Executive Salary: 2.5 - 4 LPA + Incentives Location: Gurugram, Haryana Company: Policybazaar.com Position Type: Full-Time Job Description: We are seeking highly motivated and skilled Customer Service Executives with multilingual abilities to join our team at Policybazaar. The ideal candidates will be fluent in English and Hindi, and proficient in one or more of...