Customer Care Specialist jobs in Mumbai City district

Title – Customer Care Representative – Associate / Customer Care Representative Department – Customer Experience Location: Mumbai ( Chandivali) What you will do: The Customer Care Representative will be responsible for: - Providing customer support to international customers over calls/chat/email - Resolving customer issues - Adhere to basic customer onboarding process - Handling customer’s...

Role Summary - Senior Manager – Customer Care is responsible for leading customer care operations, elevating service quality, and driving a customer-centric culture. This role blends strategic vision with hands-on operational involvement to ensure superior customer satisfaction, efficient service delivery, and continuous process innovation. In addition to leadership duties, the Senior Manager...

Are you a foreign-trained attorney based in India, passionate about immigration law and client service? We are seeking a Immigration Paralegal/Client Care Specialist to work directly with our U.S. immigration law firm! About Us: We are a U.S.-based immigration law firm representing individuals, families, and businesses across the country. Our team is committed to providing high-quality,...

We are looking for a proactive and empathetic Customer Care Specialist to join our growing team. In this role, you will be the first point of contact for customers, providing high-quality service and support to ensure a positive client experience. Responsibilities: - Provide prompt, professional, and friendly support to customers via phone, email, and chat. - Understand and address customer...

Role: IT Support / Customer Support Specialist Type: Full-time Salary: $1200-$1400 CAD/month (10 LPA) Hours: 50 hours/week Advance Your Career as a IT Support/Customer Support Specialist! Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Customer Support Specialist, guiding...

Job Overview The Senior Logistics Specialist – Customs Clearance is responsible for managing and executing import/export operations, ensuring compliance with Indian customs regulations, and coordinating with broker, freight forwarder, internal and external stakeholders to guarantee timely and accurate shipment clearance. Job Responsibilities and Essential Duties Customs Operations: - Oversee...

Job Title: International Banking Voice Process (AML/KYC) Company: Teleperformance Location: Malad, Mumbai (On-site) Salary: Up to ₹7.0 LPA (Depending on experience & interview performance) Shift: Rotational Shifts (24/7 environment; 5-day work week) Job Summary We are looking for a highly skilled professional with a strong background in Banking Operations to join our International Voice...

Key Responsibilities - Design, build, and QA multi-step customer journeys using Braze Canvas with conditional logic and A B testing - Implement dynamic personalization using Liquid logic including conditional branching and templating - Manage and utilize Braze Catalogs for product feeds and dynamic content injection - Configure and troubleshoot campaign triggers such as custom events,...

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events As a Contractor, achieve high levels of customer satisfaction when responding to inbound customer requests via email and call. Take personal ownership for the customer experience to help influence...

AppScan Customer Experience Executive (CEE) Job Summary:[DB1] As an AppScan Customer Experience Executive (CEE), you will be responsible for managing and growing the product-related aspects of the renewals business for HCL AppScan. You will work closely with our most valued “High Touch” customers and also other AppScan customers, ensuring their continued product satisfaction and enabling...

Job Description Job Purpose: To act as the customer-facing Front Office owner for assigned Global OEMs and key distributors, ensuring smooth Order-to-Cash coordination, high-quality customer experience, and effective issue resolution through strong collaboration across supply chain, sales, finance, and support teams. Key Roles & Responsibilities: - Act as the single point of contact for...

Customer Support SpecialistThis is an entry to mid level job role.GETSETFIT | Mumbai (Onsite – Malad)Location: Onsite – Malad, MumbaiType: Full-timeExperience: 0-3 yearsAt GETSETFIT, community is not a feature. It’s the product.We’re looking for a Client Relations Executive who can own member experience end-to-end, build genuine relationships, and turn everyday conversations into long-term...

About Amaha Welcome to Amaha, where we’re redefining mental health care! Founded in 2016 by the visionary Dr. Amit Malik and social entrepreneur Neha Kirpal, Amaha (formerly InnerHour) is on a mission to create a supportive mental health ecosystem. We provide comprehensive treatment and care plans for a variety of mental health conditions, including anxiety, depression, bipolar disorder, ADHD,...

Job Description Position Overview You will be managing relationships with new, existing and tenured Consultants (Experts) using our Internal tools. You will have to comply with strict Compliance procedures (GDPR and PII) to ensure the highest quality of response and resolution, whilst collaborating with other Customer Care and Network Management Team members across the...

JOB DESCRIPTION It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel,...

Company Description: At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand...

JOB DETAILS 1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete 2 Accepts all orders (from customer or overseas office) and processes them for handover to operations 3 Proactively informs...

Customer Support Executive (Voice Process) Location: Mumbai- Bhayandar Salary: ₹18,000 (in-hand) | ₹21,000 (CTC) Job Type: Full-time – Day Shift Requirements: - Graduate (Any stream) – Fresher with all passing mark sheets - Excellent communication skills in English - Immediate joiners preferred Responsibilities: - Handle inbound and outbound customer calls - Generate leads and promote...

Job Description Job Purpose: To act as the customer-facing Front Office owner for assigned Global OEMs and key distributors, ensuring smooth Order-to-Cash coordination, high-quality customer experience, and effective issue resolution through strong collaboration across supply chain, sales, finance, and support teams. Key Roles & Responsibilities: - Act as the single point of contact for...

Role Summary - Senior Manager – Customer Care is responsible for leading customer care operations, elevating service quality, and driving a customer-centric culture. This role blends strategic vision with hands-on operational involvement to ensure superior customer satisfaction, efficient service delivery, and continuous process innovation. In addition to leadership duties, the Senior Manager...