Customer Service Representative jobs in Mumbai

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

About NIIT MTS At NIIT Managed Training Services, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed...

Job Description: Automotive Customer Service Representative Location: Remote (North American Hours) Desired Skills and Experience: - Education: Bachelor's degree in Engineering - Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred) Key Duties and Responsibilities: - Manage daily customer requests through a shared mailbox and provide member...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

About Truemeds: Our vision is to make healthcare affordable and accessible to all. We are a technology-driven, telehealth platform that aims to reduce healthcare expenses multifold and improve healthcare outcomes by democratizing medicine purchases in India. Truemeds is able to recommend best value medicines from top 30 pharma brands in India to customers with precise scientific matching and...

TCS BPS IS HIRING FOR INTERNATIONAL VOICE CUSTOMER SERVICE ROLE at MUMBAI! Kindly go through the norms below and apply only if it’s relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: - 1-12 Years in the contact center industry Job Requirement: - Candidates with international customer service (VOICE) experience preferred. -...

Inbound Officer – Kotak 811 (Kotak Mahindra Bank) Location: Neptune Elements, Thane West Employment Type: Full-Time Payroll: Directly on Kotak Mahindra Bank Payroll Job Summary:- Kotak Mahindra Bank is seeking dynamic and customer-focused Inbound Officers for its Kotak 811 Digital Banking division. The role involves handling inbound customer interactions, providing exceptional service,...

JOB PROFILE SUMMARY Handles customer interactions (email, telephone, etc.), providing outstanding customer service. Is knowledgeable in a limited number of Commercial products, or products of low complexity. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Banking products and...

International Banking Voice Process – AML/KYC/Sanctions Experience Required: Minimum 18 months of international banking experience in a voice process Process: International Banking – Voice Support Key Skills: - AML (Anti-Money Laundering) - KYC (Know Your Customer) - Sanctions Screening - PEP (Politically Exposed Persons) - Strong customer handling in a voice environment Language...

We Are Hiring For Customer Service Executive - Voice / chat / Blended - Pune & Mumbai ! Job Details: Location: Malad / Thane (Mumbai) / Pune Process: Voice / Chat / Blended (International) Shift: Rotational (5 Days Working) Salary: ₹14,000 - ₹30,000 (Based on experience & communication skills) Education: Minimum 12th Pass Experience: Freshers & Experienced candidates welcome! Language:...

Title – Customer Care Representative – Associate / Customer Care Representative Department – Customer Experience Location: Mumbai ( Chandivali) What you will do: The Customer Care Representative will be responsible for: - Providing customer support to international customers over calls/chat/email - Resolving customer issues - Adhere to basic customer onboarding process - Handling customer’s...

Job description About Kayana Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, giving brands the tools they...

We are looking for a proactive and empathetic Customer Care Specialist to join our growing team. In this role, you will be the first point of contact for customers, providing high-quality service and support to ensure a positive client experience. Responsibilities: - Provide prompt, professional, and friendly support to customers via phone, email, and chat. - Understand and address customer...

Job Title: Call Centre Representative Job Type: Full-time Job Location: Dahisar East, Mumbai Mode - Work from Office We are seeking a warm and customer-focused individual to join our call centre team. As the first point of contact for Criniti’s guests, you will handle incoming calls, assist with reservations, answer questions, and provide helpful information. Your goal is to make every caller...

Key Responsibilities: (Preferably from a D2C/Product based brands) Customer Interaction - Handle inbound customer calls and respond to queries in a courteous and professional manner. - Provide accurate information regarding products, services, offers, and company policies. - Actively listen to customer concerns and assess their needs effectively. - Escalate complex or sensitive issues to the...

Asst. Manager - Customer Service (Import) Swift Cargo Pvt. Ltd. Andheri (East), Sakinaka, Mumbai Metropolitan Region (On-site) Swift Cargo is a leading International Logistics Company in ocean and air container transportation. We’ve been in this space for over 34 years now with a turnover of about 2500 crores presently. We are present in 5 countries (India, USA, Dubai, Canada, & Thailand) with...

Job Description Job Purpose: To act as the customer-facing Front Office owner for assigned Global OEMs and key distributors, ensuring smooth Order-to-Cash coordination, high-quality customer experience, and effective issue resolution through strong collaboration across supply chain, sales, finance, and support teams. Key Roles & Responsibilities: - Act as the single point of contact for...

About the Role We are looking for a passionate and customer-centric Customer Service & E-Commerce Executive to manage our D2C customer experience and support daily e-commerce operations. The ideal candidate is detail-oriented, organized, and committed to delivering an excellent customer experience. Key Responsibilities - Handle customer queries via phone, email, and chat - Manage product...

Pepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end...

Director of Customer Success – Marketing Services (SEO, Content & Organic Growth) Location / Time Zone: US Eastern Time Zone (5 PM IST - 2 AM IST) Type: Full-time working out of Office in Mumbai (Andheri East) About Pepper Pepper is an AI-native marketing services company redefining how enterprise brands scale organic growth through a unified blend of strategy, creative talent, technology,...