Service Delivery Manager :-- 12+ Years of experience- Bangalore- Mobile application development project experience.- Knowledge of ITIL or other service management frameworks- Proven experience as a Service Delivery Manager, Project Manager, or similar role in software development projects.Responsibilities:- Client Relationship Management: Acting as the primary point of contact for service-related...
Job Title: Offshore Service Delivery ManagerLocation: Remote (India)Working Hours: 6.30PM IST to 3.30AM ISTExperience Required: 15+ years in IT Service Delivery, with people and portfolio management experienceAbout the RoleWe are seeking a proactive and experienced Offshore Service Delivery Manager to lead the delivery of IT services to global clients. This role requires strong people leadership...
Role SummaryThe Service Delivery Manager (SDM) – IT Infrastructure is accountable for end-to-end delivery and operational governance of infrastructure programs and services across network projects, private cloud platforms, server and storage estates, and EUC refresh initiatives. This role ensures predictable outcomes across scope, schedule, cost, and quality while maintaining service stability...
Role OverviewThe Service Delivery Manager (SDM) is responsible for end-to-end service delivery for a large, multi-skilled operations team supporting a financial services client with a strong mainframe footprint.The role ensures stable operations, SLA compliance, audit readiness, and high customer satisfaction across mainframe security, infrastructure support, middleware, Linux platforms, and...
Job Title: Service Delivery Manager (Operations)Job Location: Saudi Arabia (On-site)Experience: 7+ YearsRole Overview:The Service Delivery Manager (Operations) will lead the end-to-end operational management, optimization, and continuous improvement of the Loan Origination System (LOS)across the institution. This role ensures seamless delivery of LOS-enabled services, drives operational...
Position/ Job Title: Service Delivery ManagerLocation: Bengaluru, KarnatakaDescriptionISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve...
Overview:Responsible for strong client relationships, driving revenue growth, and ensuring exceptional customer satisfaction. Drive strategic initiatives and collaborate cross-functionally to deliver superior service and value to key clients. Identify and mitigate potential risks related to client accounts.Key Responsibilities:Responsible for end-to-end Technical Solution Delivery and Project...
• Job Title / Role: Service Delivery Manager• Key Skills: On-premises Datacenter environments, Cloud Operations• Experience: 10- 18 years• Location: Greater Noida•We at Coforge are seeking “Service Delivery Manager” with the following skill-set:Role Overview:The Technical Service Delivery Manager will be responsible for delivery of IT Infrastructure services to global customers. This includes...
Role : Service Delivery ManagerLocation : Hyderabad/Bengaluru/ChennaiExperience : 15+ YearsDomain experience: Investment Banking, Capital Market, Wealth Management or BFSIRequired Skills:15+ years of IT experience with strong background in Production Support/AMS.5+ years managing large teams in Investment Management or Capital Markets environments.Hands-on familiarity with Aladdin, CRD, Mosaic,...
Hi, We have 2 to 3 open positions for "IT Infrastructure Service Delivery Manager", detailed JD is given below. Interested candidates can send their updated profile to [email protected] mentioning Current CTC, Expected CTC, Notice period to join.Work location: BangaloreThe IT Infrastructure Service Delivery Manager is responsible for overseeing the delivery of IT services to ensure...
Your potential, unleashed.India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have...
Role: We are looking for a leader to head Service & Operations Delivery business for a premium Banking global customer. The incumbent will bring extraordinary focus and expertise in designing, implementing and scaling a dynamic operation and organization focused on the customer-centricity, team growth and well- being and operational rigor. We are looking for a dynamic people leader who...
Responsibilities- Reporting to VP, SAP , The Senior Service Delivery Manager is responsible for the planning, execution, and management of complex and large transformation engagements at clients- Accountable for the successful delivery of all project phases, releases, and project components for transformation projects- Responsible for overall quality, engagement, and adherence to the schedule and...
Service Delivery Manager — Cloud Services:SDM to lead day-to-day service delivery for our SaaS products. This person owns SLAs/SLOs, incident & change management, and executive-level client communications. Must be excellent with customers, credible with engineers, and comfortable jumping into logs, dashboards, and runbooks to unblock issues. Experience in regulated or enterprise environments...
Key ResponsibilitiesDelivery & Operations• Own day-to-day delivery of L2/L2.5 support across multiple IM platforms.• Ensure SLA adherence, 24x7 availability, and effective incident/problem management.• Manage major incidents, escalations, communication bridges, and RCA governance.• Oversee release readiness, environment health, batch stability, and change coordination.Stakeholder Management• Act...
Role Overview The Service Delivery Manager (SDM) is responsible for end-to-end service delivery for a large, multi-skilled operations team supporting a financial services client with a strong mainframe footprint. The role ensures stable operations, SLA compliance, audit readiness, and high customer satisfaction across mainframe security, infrastructure support, middleware, Linux platforms, and...
Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you...
Service Delivery Manager - Cyber SecurityLocation : MumbaiMode: 5 Days Work from OfficeJob DescriptionExperience and Manage delivery of cybersecurity services across DLP, Email security, Endpoint security, IAM/PAM, WAF, Encryption, Vulnerability management.Experience in managing teams delivering the following technologies required DLP- Forcepoint, Email security- Trend micro, Mime cast IAM-...
• Job Title / Role: Service Delivery Manager• Key Skills: On-premises Datacenter environments, Cloud Operations• Experience: 10- 18 years• Location: Greater Noida •We at Coforge are seeking “Service Delivery Manager” with the following skill-set: Role Overview: The Technical Service Delivery Manager will be responsible for delivery of IT Infrastructure services to global customers. This...
Position/ Job Title: Service Delivery Manager Location: Bengaluru, Karnataka Description ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations...