Position: Senior Technical Customer Support Engineer Location: Hyderabad, Telangana, India Work Hours: Fully aligned with U.S. Eastern Standard Time (EST) hours — must be available for customer calls, collaboration with U.S. teams. Reporting To: Technical Support Lead / Manager Role Summary: As a Senior Technical Customer Support Engineer, you will engage directly with customers (via calls,...
Locations: Hyderabad Experience: 6-8 Years Role: Functional & Technical Support Analyst Must-Have: Technical: Expertise on Sun Systems Infor Q&A B4B PA Consolidation Functional: Resolve journal posting Issue. Create new Reports using macros Design Reports within application. Responsibility: - Perform system configuration, patch testing, and upgrades for SUN Systems and related...
You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...
Title: Production Technical Support Lead Location: Hyderabad Mode of work: Work from Office Experience: 8+ years Notice Period: Immediate Role Overview: Quiktrak is seeking an accomplished Product Tech Support Lead with 8+ years of experience to join our dynamic team. This critical role involves providing technical support for our product, ensuring seamless user experiences, and...
Position Summary We are seeking Technical Support Engineers You will support both on-premises and cloud-based deployments, including AWS-hosted instances, and play a key part in delivering world-class technical assistance across time zones as part of our 24×7 model. This role operates within a rotating 24×7 support schedule with overlapping regional coverage. Core Responsibilities - Diagnose...
About the Company: For some background, Luxoft is a digital transformation and software engineering company that provides customized IT solutions that drive business change for customers in every corner of the globe. We offer tailored software development services to well-known and industry-leading IT organizations and software vendors in the automotive, financial services, media, retail,...
Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – SCM Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules. Proficiency in SQL / PL/SQL, Oracle...
Job Description Our client is seeking a skilled DevOps Engineer to join our team, responsible for ensuring the smooth operation of our CI/CD pipelines, automating processes, and optimizing our infrastructure for scalability and reliability. The ideal candidate should have experience with Terraform, Pulumi, GitHub Actions, Argo CD, Kubernetes, Python Scripting, Bash scripting, Linux, and...
Job Summary: We are seeking a highly motivated and customer-centric International Voice Process Executive to join our team. The ideal candidate will have at least 1 year of experience in handling international voice processes and be willing to work in 24/7 shifts. Responsibilities: - Handle inbound and outbound customer calls for international clients - Resolve customer queries and issues in...
:Provide assistance to customers, consultants and partners on the usage of Mitratech products through our customer support portal, email, chat and phoneTroubleshoot issues through reproducing the problem and determine resolutionTriage newly reported problems, assign proper severity and work to identify a resolutionUpdate the ticket tracking system to provide accurate and current status of support...
Job Description Overview OSI Systems companies have a long history of developing innovative solutions to bring a better quality of life to the world. Healthcare, security, and defense are among the key markets where we have made significant inroads with new ideas, products, and processes. We know that many people live in difficult and dangerous conditions. To improve these circumstances,...
ANSR is hiring for one of its clients. About Land O’Lakes: Land O’Lakes, Inc. is a 100-year-old farmer-owned cooperative originally formed with the purpose of working together to create new market opportunities for dairy producers. Our journey began in 1921, when 320 dairy farmers met in St. Paul, Minnesota, to form the Minnesota Cooperative Creameries Association. Their idea was simple: join...
Sikich is seeking a IT Support Engineer -NOC Analyst (NOC Level 1) within our Managed Services team to play a crucial role in supporting the monitoring, analysis, and resolution of network and system incidents for our diverse client base. As a Junior NOC Analyst, you will contribute to the smooth operation of our managed services offerings by assisting in incident response, providing...
Position: IT Lead - Application Support (ZOHO Suite) Type: Full-Time | Remote Reporting To: Head of IT Role Summary: The IT Lead - Application Support (ZOHO Suite) is the technical subject matter expert responsible for the end-toend administration, configuration, customization, and integration of the organization's entire ZOHO suite of applications. This role ensures the ZOHO platform is...
Role: IT Support / Customer Support Specialist Type: Full-time Salary: $1200-$1400 CAD/month (10 LPA) Hours: 50 hours/week Advance Your Career as a IT Support/Customer Support Specialist! Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Customer Support Specialist, guiding...
MatchMusic is a music technology platform that connects artists, curators, labels, and brands through transparent promotion, distribution, and B2B solutions. We work with creators, businesses, and partners worldwide, offering tools that simplify music growth, monetization, and discovery. We’re growing fast and looking for a Customer Support Specialist to become the frontline voice of...
About T-Mobile: T-Mobile US, Inc. (NASDAQ: TMUS), headquartered in Bellevue, Washington, is America’s supercharged Un-carrier, connecting millions through its strong nationwide network and flagship brands, T-Mobile and Metro by T-Mobile. Customers benefit from an unmatched combination of value, quality, and exceptional service experience. About TMUS Global Solutions: TMUS Global Solutions is a...
:Provide assistance to customers, consultants and partners on the usage of Mitratech products through our customer support portal, email, chat and phoneTroubleshoot issues through reproducing the problem and determine resolutionTriage newly reported problems, assign proper severity and work to identify a resolutionUpdate the ticket tracking system to provide accurate and current status of support...
Sikich is seeking an Azure/Cloud Support Engineer to join our dynamic team. The ideal candidate will have a deep understanding of Azure Cloud services and extensive experience in IT infrastructure, Windows, and Microsoft 365. As an Azure Cloud Support Engineer, the candidate will play a pivotal role in maintaining our clients' cloud-based IT systems, resolving complex technical issues, and...
: · Assist customers and other team members with the usage of our products through our support portal, email, and phone · Troubleshoot issues by reproducing the problem and determining the resolution · Triage newly reported problems, assign proper severity, and work to identify a resolution · Update the ticket tracking system to provide an accurate and current status of support issues ·...