Support Escalation Engineer jobs in Srikakulam

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...

We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP StreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...

About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world's largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...

Location: Remote Timezone: Central European Work hours: 8 AM – 6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in software solutions for regulated financial markets. Since 1997, we have supported major banks and financial institutions in optimizing bond issuance processes and trading fixed-income instruments. With headquarters in Italy and...

Project description Luxoft have been engaged by a leading financial institution to provide a technical BAU support analyst to provide support of the (1) Smartstream (CMS) cash management and liquidity and BAU activities (2) Linux adminstration (3) JBoss middleware management This support analyst will be responsible for providing technical support of the underlying application, releases and...

We are looking for an Automation Engineer who thrives in fast-moving environments, enjoys building systems that remove friction, and takes pride in making engineering teams faster and more reliable through smart automation.What You’ll Do:Automation & Systems EngineeringDesign, build, and maintain automation frameworks across testing, CI/CD, infrastructure, and internal workflowsIdentify manual,...

About ArcserveArcserve provides exceptional solutions to protect the priceless digital assets of organizations in need of full scale, comprehensive data protection. Established in 1983, Arcserve is the world’s most experienced provider of business continuity solutions that safeguard every application and system, on every premises and every cloud. Organizations in over 150 countries around the...

World Wide Technology (WWT) , a global technology integrator and supply chain solutions provider. WWT employs more than 10,000 people worldwide and operates in more than 2 million square feet of state-of-the-art warehousing, distribution, and integration space strategically located worldwide. WWT ranked on Glassdoor's Best Places to Work & on Fortune's 100 Best Companies to Work For list for the...

Join Toptal’s Elite Network of Freelance Talent Toptal is an exclusive network of the world’s top freelance software developers, designers, finance experts, product managers, and project managers. As one of the fastest-growing fully remote networks globally, we empower professionals to thrive in their freelance careers while working with leading companies around the world. About the Client: Our...

Mid QA/Test Engineer About us Imfuna delivers world-class digital inspection apps and a Saa S-based web report publishing solution for the property and construction markets. Our innovative tools transform inefficient industry processes into streamlined, repeatable, and professional workflows. We leverage cutting-edge mobile and cloud technology to provide universal access to property data,...

Key Responsibilities - Manage and troubleshoot cloud infrastructure including VMs, containers, and cloud‑native services (Linux & Windows). - Collaborate with cloud vendors to resolve technical issues and improve service quality. - Deploy and manage cloud resources: compute, storage, networking, and platform services. - Build automation scripts and Infrastructure as Code (IaC) using tools like...

Job Profile: Site Engineer – PIDS, Networking & ELV SystemsJob Location: GVIAL, Bhogapuram, Andhra PradeshJob Type: Full-Time | Site-Based Department: Projects / Site Execution & Maintenance (Security Systems / ELV)Job SummaryWe are looking for a Site Engineer with hands-on knowledge and execution experience in security/surveillance systems, networking, and ELV.Required Qualifications• B. Tech /...

We are looking for a Drive Test Coordination Engineer to manage and coordinate drive test teams, ensuring efficient execution of field activities and high-quality data collection. This role requires strong coordination skills, hands-on telecom knowledge, and the ability to work closely with RF teams and drive testers to support network optimization activities. Must have good communication skills....

Position: Customer Support Executive Location: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to ₹6,00,000 per annum (Negotiable) About the Company The co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams to take control of spending and...