3rd Level Support jobs in Thiruvananthapuram District

Title: EDI Integration Specialist Level 3 Location: Remote Duration: 12+ Months Experienced professional specializing in SEEBURGER BIS 6.5/6.7 configuration, administration, and support, with expertise in EDI standards (EDIFACT, X12, VDA) and protocols (OFTP2, AS2, SFTP), integrating with QAD EE and SAP for enterprise manufacturing/automotive environments. 5+ years in large-scale EDI...

We’re looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You’ll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is...

Key Responsibilities - Manage and troubleshoot cloud infrastructure including VMs, containers, and cloud‑native services (Linux & Windows). - Collaborate with cloud vendors to resolve technical issues and improve service quality. - Deploy and manage cloud resources: compute, storage, networking, and platform services. - Build automation scripts and Infrastructure as Code (IaC) using tools like...

Location: Remote Timezone: Central European Work hours: 8 AM – 6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in software solutions for regulated financial markets. Since 1997, we have supported major banks and financial institutions in optimizing bond issuance processes and trading fixed-income instruments. With headquarters in Italy and...

Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

Project description Luxoft have been engaged by a leading financial institution to provide a technical BAU support analyst to provide support of the (1) Smartstream (CMS) cash management and liquidity and BAU activities (2) Linux adminstration (3) JBoss middleware management This support analyst will be responsible for providing technical support of the underlying application, releases and...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

Support Smarter. Solve Faster. Grow Globally. Kickstart your IT career in a role that keeps global teams connected and systems running smoothly-no relocation needed. If you're ready to sharpen your troubleshooting skills, work with real-world support tickets, and make your mark in a fast-paced service desk environment, this international opportunity is your next move. In this role, you'll help...

Technical Program Manager (D365 F&O) Role Summary We are seeking an experienced Technical Program Manager (TPM) with strong expertise in Microsoft Dynamics 365 Finance & Operations (F&O) to lead large-scale ERP programs. The role involves managing cross-functional delivery across business, engineering, integration, and partner teams while ensuring successful implementation, upgrades, and...

Position Name : Workday Integration Consultant Location : India (Remote) Experience : Min 4+ years About Jade Global Jade Global is a premier global IT services and solutions firm committed to helping clients drive business transformation through enterprise applications, AI/ML, cloud platforms, automation, and managed services. As a trusted partner for industry leaders across Hi-Tech,...

Essential Functions: - Plans, architects, designs, analyzes, configures, installs, and upgrades Genesys Cloud CX enterprise telecommunications system, and UCaaS and CCaaS provider services. - Serves as subject matter expert on Genesys Cloud CX architecture and consults with stakeholders when telecommunication system architecture knowledge is needed. - Develops Genesys Cloud CX architecture...

Experience Required: Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply. Key Responsibilities: - Identifying customers' requirements and onboarding customers with our no-code software. - Integration with 3rd party software using our no code API & Webhook...

Job Description Job Description: Day-to-day management and administration of the G Suite platformProvide support for Google Apps suite including applications like GADS, GASMO, SSO, SitesDevelopment of Google-based tools, such as forms, sites and document librariesEnsuring accurate and timely resolution for assigned issuesProviding front line end user support for multiple clientsNoticing trends...

Position Summary This role is a fast-paced and challenging position that relies on the ability to think and react quickly, and serve clients with the utmost dedication. The payroll specialist is responsible for accurate processing and recording of clients payrolls, as well as provides expert customer service and care. Essential Duties and Responsibilities The essential functions include, but...

Job Title: Oracle Fusion Warehouse Management System (WMS) Consultant Experience: Minimum 5 years Location: Remote (India) Employment Type: Full-Time About Us: Strata is a technology solutions provider that offers strategy, architecture, and implementation services to help organizations meet their technology needs. At Strata, it's not just about the work - it's about the people. We believe...

Overview Would you like to help enrich the lives of learners around the world? RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve...

Job Description Our Manufacturing Execution System is a mission-critical system running 24×7 on various locations worldwide. Any issues related to this system will cause a system failure. The Support Desk is our backbone and it provides our client instant support via Email/Phone/Business ticketing application to get the system back on track. Responsibilities 1. Responding to queries via Chat,...

Responsibilities: 1. Prioritize incidents, ensuring timely and high-quality resolution. 2. Acknowledge incoming tickets within the specified response SLA. 3. Take ownership and see through all priority customer incidents. 4. Diagnose and provide technical resolutions for system, software, and applicationrelated issues. 5. Conduct root-cause analysis, collaborating with Retail Systems to...

Job Description Job Roles: Respond to customer request over telephone email and Website chats. Maintaining excellent levels of Quality, quantity and Customer satisfaction scores Escalate situations in an appropriate manner and coordinate with supervisors towards resolution. Meet Productivity, Quality and sales targets consistently. Must Have: Any Degree/ Diploma. A neutral accent in...