Customer Service Associate jobs in Thiruvananthapuram

DUTY MANAGER - CUSTOMER SERVICESLocation: Thiruvananthapuram, Kerala, IndiaJOB PURPOSE & SPECIFIC RESPONSIBILITIES:- Take charge of various work areas in passenger service operations- Ensure close liaison with Airlines on all matters for smooth operations- Attend to investigation and complaints raised by airlines or passengers- Ensure client satisfaction- Airline meetings to resolve issues or...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position Summary: We're...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

Position Overview (Job Summary): Service DeskL1 Support Engineer responsible for handling escalated technical issues from L1, ensuring timely resolution, maintaining quality standards, and delivering excellent customer experience in an international voice support environment.Primary Skills:- Excellent communication skills with International Voice Support experience- Strong troubleshooting skills...

Service Delivery Manager — Cloud Services:SDM to lead day-to-day service delivery for our SaaS products. This person owns SLAs/SLOs, incident & change management, and executive-level client communications. Must be excellent with customers, credible with engineers, and comfortable jumping into logs, dashboards, and runbooks to unblock issues. Experience in regulated or enterprise environments...

Role SummaryThe Service Delivery Manager (SDM) – IT Infrastructure is accountable for end-to-end delivery and operational governance of infrastructure programs and services across network projects, private cloud platforms, server and storage estates, and EUC refresh initiatives. This role ensures predictable outcomes across scope, schedule, cost, and quality while maintaining service stability...

About Arch:Arch Capital Group Ltd. (Arch) is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, and our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Part of the S&P 500, Arch has the size and capital position to remain a...

As a key member of the Global HRS L&D team, the Training Administrator's primary mission is to ensure top-tier execution of training administration. This includes handling administrative tasks, evaluating effectiveness, maintaining databases managed by the offshore team for LMS, Munich.He/She must also be able to step in for team members on any issue to ensure Service Level Agreements (SLAs) are...

Job Opportunity: Service Engineers at Alfatek Services with 1 - 2 years experience in NABL accredited lab. Package - 2.5 to 4 lakhs per annum MANDATORY REQUIREMENT: ONLY THOSE WILLING TO TRAVEL ALL OVER INDIA NEED APPLY. TRAVELING IS MANDATORY. Service Bond Requirement: The employee must sign a service bond to work for the organization for a continuous period of two (2) years from the start of...

Job Description: We are looking for a Customer Support Executive with excellent communication skills to provide high-quality support to our clients. The ideal candidate should be fluent in English, customer-focused, and capable of handling client interactions professionally through calls, emails, and chat. Key Responsibilities: - Handle customer queries via phone, email, and chat in a timely...

Key Responsibilities - Design, build, and QA multi-step customer journeys using Braze Canvas with conditional logic and A B testing - Implement dynamic personalization using Liquid logic including conditional branching and templating - Manage and utilize Braze Catalogs for product feeds and dynamic content injection - Configure and troubleshoot campaign triggers such as custom events,...

We’re hiring- Customer Support Specialist Full-time | $900-$1000 CAD/month | 45 hours/week (7LPA) We’re looking for someone who enjoys solving real problems and talking to customers. This is a hands-on support role. You’ll be helping customers using streaming services and devices, fixing issues, answering questions, and making sure they have a smooth experience. If you like figuring things...

Housenama is India's #1 nameplate brand. As a D2C brand, we manufacture and retail nameplates through our own website (https://housenama.com); and are now expanding to a few other home decor categories. As part of our mission to help customers give that perfect finishing touch to their home, all our name-plates are personalized and are backed by a 100% love-it guarantee. Either the customer has...

Position: This role is a contract assignment at Palo Alto Networks. Contractors will not be employed by Palo Alto Networks but through our trusted staffing partners. - Location: India, Remote - Duration: 12 Months - Job Title: Customer Success Engineer (Contractor) Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice,...

Job Description Job Purpose The Jobholder is responsible for the full process of all network orders captured for Customers and agents. Generating Booking and QuotationNegotiating with Vendors and suppliers on ratesGenerating and qualifying leads from cold callingManaging, tracking and following up on leadsTrack and Trace shipmentsProactive updates to customer for every check pointJob Invoicing...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

DUTY MANAGER – RAMP SERVICESLocation: Thiruvananthapuram, Kerala, IndiaJOB PURPOSEDuty Manger is responsible to assist Ramp Manager/AVP to ensure that all flight operations in his/her respective shift is handled smoothly and safely. This position represents ramp department in operation in ramp management/company and its values in its relations with customers, authorities and professional bodies....

Role: IT Support / Customer Support Specialist Type: Full-time Salary: $1200-$1400 CAD/month (10 LPA) Hours: 50 hours/week Advance Your Career as a IT Support/Customer Support Specialist! Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Customer Support Specialist, guiding...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...