Support Escalation Engineer jobs in Faridabad District

Company Description:30 Sundays is a travel company dedicated to creating personalized and unforgettable vacation experiences exclusively for couples. Founded by industry veterans with backgrounds at Apple, BCG, and leading travel businesses like Oyo and Travel Triangle, focused on curating unique and high-quality couple-focused trips, 30 Sundays stands out with features like knowledgeable...

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

About the Company We are a leading technology solutions provider dedicated to delivering innovative services and products to our clients. Our mission is to empower businesses through technology, fostering a culture of collaboration, integrity, and excellence. About the Role The Desktop Support Engineer will be responsible for providing technical support and assistance to end-users, ensuring...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

We’re Hiring | L3 Application Support Engineer – Global Underwriting PlatformLooking to work on a large-scale, global insurance platform where your expertise truly makes an impact? We’re hiring experienced L3 Application Support Engineers to support and enhance a critical Global Underwriting Platform (GUP) .Location: Gurugram (Hybrid)Shift: 5:30 PM IST – 5:30 AM ISTExperienceMid-Level: 6+...

Company DescriptionBTBIZ LTD is a fully licensed VoIP Carrier in the UK and USA, holding telecom licenses and a 499 Filer ID in the USA. We deliver comprehensive VoIP services and solutions—including Contact Center platforms, IP-PBX, UCaaS, predictive dialing with multiple direct carrier routes to key countries, A-to-Z DIDs and toll-free numbers for inbound services, speech-to-script analytics,...

Company DescriptionWiJungle is a Unified Cyber Security Platform that allows organizations to manage and secure their entire network through a single window. Known for simplifying network management, WiJungle helps reduce investment costs by up to 60%. Recognized by the Data Security Council of India as the "Most Innovative Product of the Year 2018," the company has also received the "New Product...

About the Role : The role involves providing production support for enterprise applications with a focus on SSIS, SQL, and automation. You will work closely with technical and business teams to ensure smooth operations, timely issue resolution, and continuous improvement of support processes. The position requires hands-on experience with ITIL practices, strong problem-solving skills, and the...

We are seeking a skilled Network Engineer with hands-on experience in configuring, deploying, and troubleshooting enterprise network and security solutions. The ideal candidate must be proficient across multiple vendor platforms and capable of independently managing network operations without reliance on L3 or OEM support.Key ResponsibilitiesDesign, configure, and maintain enterprise LAN/WAN...

POSITION SUMMARYThe candidate will be a Dynatrace support engineer responsible for providing technical support and ensuring the effective use of Dynatrace’s monitoring and performance management platform. As a Dynatrace Support Engineer, you will provide technical support and troubleshooting expertise for our clients using the Dynatrace platform. Your role is crucial in helping customers maximize...

Project Support Engineer – Intozi Tech Pvt. Ltd.Location: GurgaonDepartment: Project Delivery & Customer SuccessExperience: 1–5 YearsType: Full-Time, On-Site________________________________________About IntoziIntozi is a fast-growing AI video analytics and computer vision company building cutting-edge solutions like Ikshana – AI Vision Agent, Highway & Mobility analytics, Airport analytics,...

Position Description:The Product Support Engineer is a customer-facing position that will provide Tier 1 and Tier 2 level product supportand engineering assistance to customers, prospects and partners of our client – an industry-recognized leader inthe delivery of cybersecurity products and services. Day-to-day activities will be to collaborate with the SupportManager to prioritize and respond to...

This role is at innovative tech company providing secure video hosting to e-learning, content creator and media businesses. Site is at www.vdocipher.com. Already in revenues , profitable with 3000+ business customers across 30+ countries. There is an existing experienced sales and support team, we are expanding it.Salary range - 10 to 16 LPA (CTC=Gross), The wide range is to accommodate...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world’s largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...

We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP StreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...

Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...

Position: Customer Support Executive Location: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to ₹6,00,000 per annum (Negotiable) About the Company The co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams to take control of spending and...