Support Escalation Engineer jobs in Haryana

Company Description:30 Sundays is a travel company dedicated to creating personalized and unforgettable vacation experiences exclusively for couples. Founded by industry veterans with backgrounds at Apple, BCG, and leading travel businesses like Oyo and Travel Triangle, focused on curating unique and high-quality couple-focused trips, 30 Sundays stands out with features like knowledgeable...

Company DescriptionBTBIZ LTD is a fully licensed Vo IP Carrier in the UK and USA, holding telecom licenses and a 499 Filer ID in the USA. We deliver comprehensive Vo IP services and solutions—including Contact Center platforms, IP-PBX, UCaa S, predictive dialing with multiple direct carrier routes to key countries, A-to-Z DIDs and toll-free numbers for inbound services, speech-to-script...

We’re Hiring | L3 Application Support Engineer – Global Underwriting PlatformLooking to work on a large-scale, global insurance platform where your expertise truly makes an impact? We’re hiring experienced L3 Application Support Engineers to support and enhance a critical Global Underwriting Platform (GUP).Location: Gurugram (Hybrid)Shift: 5:30 PM IST – 5:30 AM ISTExperience- Mid-Level: 6+ years-...

Company DescriptionWi Jungle is a Unified Cyber Security Platform that allows organizations to manage and secure their entire network through a single window. Known for simplifying network management, Wi Jungle helps reduce investment costs by up to 60%. Recognized by the Data Security Council of India as the "Most Innovative Product of the Year 2018," the company has also received the "New...

POSITION SUMMARYThe candidate will be a Dynatrace support engineer responsible for providing technical support and ensuring the effective use of Dynatrace’s monitoring and performance management platform. As a Dynatrace Support Engineer, you will provide technical support and troubleshooting expertise for our clients using the Dynatrace platform. Your role is crucial in helping customers maximize...

Position Description:The Product Support Engineer is a customer-facing position that will provide Tier 1 and Tier 2 level product supportand engineering assistance to customers, prospects and partners of our client – an industry-recognized leader inthe delivery of cybersecurity products and services. Day-to-day activities will be to collaborate with the SupportManager to prioritize and respond to...

We are seeking a skilled Network Engineer with hands-on experience in configuring, deploying, and troubleshooting enterprise network and security solutions. The ideal candidate must be proficient across multiple vendor platforms and capable of independently managing network operations without reliance on L3 or OEM support.Key Responsibilities- Design, configure, and maintain enterprise LAN/WAN...

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line...

This role is at innovative tech company providing secure video hosting to e-learning, content creator and media businesses. Site is at www.vdocipher.com. Already in revenues , profitable with 3000+ business customers across 30+ countries. There is an existing experienced sales and support team, we are expanding it.Salary range - 10 to 16 LPA (CTC=Gross), The wide range is to accommodate...

Full Time | 100% Work From Home | US Office HoursYou will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES:Provide technical support to internal and external users including customer service teams as well as clients and partnersCommunication and...

Sonata Software OverviewIn today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2 B customers.As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the...

About AramyaOur vision is to build some of the world's most loved fashion and lifestyle brands and enable people to express themselves.We're well funded, with $20 M raised from marquee investors like Accel, Z47 and industry veterans. Our first brand, Aramya, launched in 2024, achieved 40 Cr in revenue in its very first year, powered by a proprietary supply chain, in-house manufacturing, and...

Job descriptionContact Person: HR Nikunj Sharma || Ph No. 9311970050 || Email: [email protected] Role - Customer Care ExecutiveExperience - 0 to 4 YearsJob Location - GurgaonInterview Mode - Face to Face (offline Only)Role & responsibilities-- Handle customer calls in a professional and efficient manner- Address customer queries, concerns, and complaints with a problem-solving...

About Ruder Finn India:Ruder Finn is one of the world’s largest independent communications agencies. Born in New York in 1948 with a restless ‘What’s Next’ spirit that still drives us today, it was one of the first PR agencies in the world. From bold ideas to breakthrough storytelling, we help brands, leaders, and causes stay ahead in a world that never stands still.In India, our journey has been...

Job Title: Team Lead – Chat Process (International)Location: [Gurugram]Experience: 5–8 YearsIndustry: BPO / KPOProcess: Chat Support (Non-Voice)Shift: (Rotational)Job SummaryWe are hiring a Team Lead – Chat Process to manage and drive performance for an international non-voice support team. The ideal candidate will have strong experience handling live chat operations, people management, SLA...

Job Title: Associate – Order to Cash (OTC) Billing & Collections SupportAbout the RoleWe are looking for a proactive Associate – OTC Billing & Collections Support to join our Order to Cash team. The role focuses on supporting billing and collections processes, ensuring accurate invoicing, timely customer onboarding, and effective collaboration with Sales, Finance, and Technology teams to maintain...

We’re Hiring | Technical Support ExecutiveWe’re looking for a Technical Support Executive to join our team and support one of our global enterprise clients, working on large-scale learning platforms used by 900,000+ users worldwide.About UsNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in...

Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.·...

About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world’s largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...

✅ Looking for Junior AE / Sales Support – IT Infra / Services / Solutions (US Market)We’re on the hunt for 2–3 years experienced sales talent who can support IT services/infra solutions sales.Ideal Profile:- Roles: Inside Sales Executive, Sales Development Executive, Junior AE, BDE, Sales Coordinator/Support (IT)- Avoid: Enterprise AE, Key Account Manager, Senior AE, Strategic BD rolesCompany...