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- Quality Analyst
Quality Analyst jobs in Karnal District
About the Company We are looking for dynamic and out of the box thinking professionals having good exposure and proven record of accomplishments as Quality Analyst with at least 1+ years of experience in the International Process. About the Role As QA, your KRAs will include but not limited to: Responsibilities - To audit calls and to share feedback/reports to Manager. - Creating Reports on...
Unimrkt Research is hiring for the role of Analyst - Voice Quality. Below are the Job Roles & Responsibilities: - Conduct regular call monitoring and evaluations to ensure adherence to defined quality standards, scripts, and compliance requirements - Provide clear and constructive one-on-one feedback to employees to support performance improvement - Participate in calibration sessions to...
About REA Group: In 1995, in a garage in Melbourne, Australia, REA Group was born from a simple question: “Can we change the way the world experiences property?” Could we? Yes. Are we done? Never. Fast forward 30 years, REA Group is a market leader in online real estate in three continents and continuing to grow rapidly across the globe. The secret to our growth is staying true to that ‘day...
Key Responsibilities: - - Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters. - Provide constructive feedback and coaching to agents to improve performance. - identify gaps in communication, process adherence and customer handling - prepare and maintain quality reports, dashboards and analysis for leadership. - support process improvement initiatives to drive...
Job Responsibilities: - Conduct regular audits of customer interactions, support tickets, and service requests. - Identify process gaps, customer pain points, and agent performance trends. - Collaborate with Ops Managers and Team Leads to share actionable feedback and drive improvements. - Monitor service KPIs like TAT, FCR, Repeat and CSAT, and contribute to service quality initiatives. - Help...
The Role We are seeking a highly motivated and detail-oriented Business Analyst to join our Delivery and Configuration Team. The ideal candidate will play a critical role in ensuring the successful delivery and configuration of our solutions to clients, ensuring that our platform meets their specific needs and requirements. This position requires a blend of analytical skills, project management...
Be part of a high-growth digital and customer experience consulting firm that has been recognized as one of the fastest-growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America. Job Description We’re looking for the Business Analyst defines and designs solutions for clients. The Business Analyst collaborates with teams on web design and development...
Job overview The Senior Analyst works within the Engineering & IT (EIT) practice, focusing on research and advisory related to cybersecurity services, technologies, and market trends. The role involves analyzing how enterprises and service providers address evolving security challenges across IT, cloud, digital, and engineering environments. The Senior Analyst contributes to published research...
Introduction of Clearstate Clearstate specializes in healthcare-focused market intelligence and strategic advisory services, assisting MedTech companies, biotechnology firms and healthcare service providers in identifying and leveraging market growth opportunities. Our data collection approach combines market research techniques, data processing and analytical frameworks. We are committed to...
Job Title: Lead Analyst Finance (Investment Banking) Location: Gurugram Work Mode: Work from Office Shift Timing: 6:30 PM – 3:30 AM IST (8 am ET to 5 pm ET) Job Overview We are looking for a highly motivated Investment Banking professional to support the execution of M&A and private placement transactions within the technology sector. The role involves deep financial analysis, valuation...
Overview - Lead design and deployment of AI/ML-based fraud detection models. - Drive innovation in fraud strategy by applying predictive analytics, anomaly detection, and automation. - Lead the design and deployment of AI/ML-based fraud detection models tailored for telecom fraud scenarios (e.g., SIM box, subscription fraud, roaming fraud, bypass fraud, OTT fraud, etc.). - Manage, configure, and...
IBD Senior Analyst Department: Corporate Investment Banking Location: Gurgaon Job Summary We are looking for a skilled and detail-oriented Investment banking Senior Analyst to join our Corporate Investment Banking team. The selected candidate will work in financial analysis, industry research, and preparing client deliverables such as pitch books and company profiles for investment banking...
Role Overview We are looking for a high-ownership, execution-oriented Analyst to work closely with the Founder’s Office. This role offers front-row exposure to strategic decision-making, business building, and execution across functions. The ideal candidate is a strong generalist who thrives in fast-paced environments and aspires to build a solid foundation before eventually becoming a...
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer...
Position: Manager- Production & Manufacturing Analyst Location: Gurgaon About RSPL Group RSPL Group is a leading Indian conglomerate with a strong presence in FMCG, footwear, real estate, and lifestyle sectors. Established in 1988, the group is best known for its flagship brand Ghadi Detergent, a market leader in fabric care. Over the years, RSPL has diversified into personal care, dairy,...
Company Description Thoughts2Binary specializes in Technology Consulting and Product Development, delivering high-availability enterprise, mobile, and middleware systems. With successful project deliveries across Australia, the US, and India, the company provides innovative solutions to complex business challenges. Operating across various industries such as Travel & Transportation, e-Commerce,...
Who We Are Digicom is a NYC-based digital marketing agency focused on helping e-commerce brands accelerate growth through data-driven strategy. We operate as a high-touch partner and consultancy supporting some of the fastest-growing D2C brands across their customer acquisition efforts. We don’t settle for “good enough.” Every decision we make is backed by data, industry trends, and our...
About noon noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done. noon’s mission: Every door, every...
We are recruiting for a Senior Analyst/Consultant position in the AMS team. In this role, the candidate would support the Global Audit Methodology Group with their business operations and project activities. In addition, they will be required to support in following areas: •Automation of various projects to transform central operations •Internal reporting to help create and maintain dashboards...
Dear Candidate, Greetings From Binary Semantics Ltd.! Immediate Hiring For Product Analyst(FinTech) - Gurgaon(WFO) Note: Notice period should be immediate or max to max 10-15 days only. About Binary Semantics We are a client centric global software development company offering IT services, Consulting services and Knowledge services across several industry segments such as Automobiles,...