Customer Care Executive jobs in Kolkata District

Oracle Utility Customer Care and Billing Functional (Oracle C2M)Oracle Utility Customer Care and Billing FunctionalLocation: KolkataExperience: 5 years to 10yearsInterview Mode: Online DriveInterview Date: 22-Jan-25 (Thursday)Interview Time: 10: 00 AM to 4: 00 PMMust Have:1. 5+ years of Experience on Oracle C2M or CC&B and MDM functional like customer service, billing, OUI framework, integration...

We are looking for a proactive and empathetic Customer Care Specialist to join our growing team. In this role, you will be the first point of contact for customers, providing high-quality service and support to ensure a positive client experience. Responsibilities: - Provide prompt, professional, and friendly support to customers via phone, email, and chat. - Understand and address customer...

We are hiring for a MNC Company for Language Interpreter (Customer Support) Role. Permanent Work From Home PAN India Languages :- Excellent English + Gujarati/Punjabi/Nepali/FrenchNote :- Excellent English Speaking Skill Is MandatoryJob Description:This is a full-time remote role for a Language Interpreter. The Language Interpreter will be responsible for providing accurate interpretation in...

We’re a fully remote team of 25, looking for someone who thrives in a cross-functional role, managing multiple internal and external stakeholders, and playing a key role in our Customer Operations team. You’ll be the face of the product in front of our customers/partners and bear the importance and expectations that come with it, as well as have a direct impact on business revenues and...

Customer Support Executive – US Healthcare (Inbound Voice)- LocationSalt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)Shift & Schedule- Night Shift aligned with U.S. time zones- Days Off: Fixed weekends – Saturday & Sunday- Rotation: Monday to Friday workweekAbout the RoleAs a part of our US healthcare support team, you will:- Handle inbound voice calls from U.S....

Job Description: We are looking for a Customer Support Executive with excellent communication skills to provide high-quality support to our clients. The ideal candidate should be fluent in English, customer-focused, and capable of handling client interactions professionally through calls, emails, and chat. Key Responsibilities: - Handle customer queries via phone, email, and chat in a timely...

Customer Care Executive Kolkata We are looking for a friendly and professional Receptionist to join our team at D. S. Research Centre. As a Customer Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service. Responsibilities: Welcoming patients and visitors to the center and directing them to...

About the Role :CCE/Sr. CCE will be a forerunner in establishing a positive connection with customers, understand the issues and provide a resolution to the best of his/her capabilities. The incumbent will also be responsible to achieve business requirements as per the KPI defined for the role. Requirements Job Responsibilities: ● Maintain Effective Customer Contact Management. ● Be a...

Key Responsibilities: Strategic Leadership: - Develop and implement strategies to build and scale an efficient and high-performing customer support team. - Design and enhance processes, workflows, and tools to improve team productivity and service quality. - Identify and implement innovative solutions to address customer needs and improve satisfaction metrics. Operational Oversight: - Oversee...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

Customer Success Engineer – Cybersecurity Location: Remote (India preferred) Type: Full-time About the Role: As a Customer Success Engineer at Strobes, you’ll be the technical bridge between our customers and our platform. Your job is not just to keep customers satisfied but to help them stay genuinely secure. You will work closely with security teams to help them maximize value from our ASM,...

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago,...

Recruitment Mantra Hiring Travel Operation / Hotel Reservation Customer Service Executive for ACE Rooms Ltd., Kolkata! Job Title: Travel Operation / Hotel Reservation Customer Service Executive Company: ACE Rooms Ltd. Location: Kolkata Employment Type: Full-time, Permanent Annual CTC: ₹3 – 5 Lakhs per annum Job Description: ACE Rooms Ltd. is looking for experienced and customer-focused...

Key Responsibilities - Design, build, and QA multi-step customer journeys using Braze Canvas with conditional logic and A B testing - Implement dynamic personalization using Liquid logic including conditional branching and templating - Manage and utilize Braze Catalogs for product feeds and dynamic content injection - Configure and troubleshoot campaign triggers such as custom events,...

Company: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Dealer Manpower availability, training plan for dealership, %age trained, %age certified Adherance to M&M CI norms Ensure Customer satisfaction in the state by CAPS improvement / NPS Score, DHC, C8, CCCF/, escalations, customer engagement programs etc - Speed & quality of concern closure ( Escalated concerns/ PSFs) Workshop...

RoleCustomer Account Manager – TMT ProjectsLocationKolkataPurpose - Why does this role exist?Responsible for driving TMT Projects sales in East region. This role involves working closely with Project customers, Builders, Architects, Consultants and EPC; in addition this role involves working in coordination with Branch Manager and retail ASM to identify new project leads and service existing...

Position: Customer Support Executive – Night Shift (Inbound Voice)Salary: ₹15,000 – ₹19,000 per monthAdditional Benefits: Travel Allowance, Subsidized Meals, Free Cab Drop, Attendance Bonus ₹1,000/month, Annual Bonus up to ₹15,000, PF & ESI coverageLocation: Salt Lake, Sector V, Kolkata (On-site)Shift & Schedule:Night Shift (Aligned with U.S. Time Zones)Monday to FridayFixed Weekends Off...

QualificationGraduate in Geography / GIS (Hons)Experience - 1year to 4 yearsJob Requirement- Experience in handling UK customers- Managing of client and internal stake holdersTechnical Skills- Excellent communication skills- Good working experience in MS office – Excel, Word, PPT- Ability to handle confidential information in a discreet, professional manner- Ability to read comprehend and...

Must-Have**Provide subject matter expertise on SAPs best practices for implementing SAP CRM business processes.Should have functional proficiency in SAP CRM master data, CRM marketing, CRM service and Interfaces with third party applicationsShould have functional proficiency in SAP middleware’s, IDoc interfaces, Master Data Template configurations and replications.Should have good experience /...