Customer Care Specialist jobs in Kolkata District

Oracle Utility Customer Care and Billing Functional (Oracle C2M)Oracle Utility Customer Care and Billing FunctionalLocation: KolkataExperience: 5 years to 10yearsInterview Mode: Online DriveInterview Date: 22-Jan-25 (Thursday)Interview Time: 10: 00 AM to 4: 00 PMMust Have:1. 5+ years of Experience on Oracle C2M or CC&B and MDM functional like customer service, billing, OUI framework, integration...

Are you a foreign-trained attorney based in India, passionate about immigration law and client service? We are seeking a Immigration Paralegal/Client Care Specialist to work directly with our U.S. immigration law firm! About Us: We are a U.S.-based immigration law firm representing individuals, families, and businesses across the country. Our team is committed to providing high-quality,...

We are looking for a proactive and empathetic Customer Care Specialist to join our growing team. In this role, you will be the first point of contact for customers, providing high-quality service and support to ensure a positive client experience. Responsibilities: - Provide prompt, professional, and friendly support to customers via phone, email, and chat. - Understand and address customer...

Role: IT Support / Customer Support Specialist Type: Full-time Salary: $1200-$1400 CAD/month (10 LPA) Hours: 50 hours/week Advance Your Career as a IT Support/Customer Support Specialist! Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Customer Support Specialist, guiding...

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events As a Contractor, achieve high levels of customer satisfaction when responding to inbound customer requests via email and call. Take personal ownership for the customer experience to help influence...

Key Responsibilities - Design, build, and QA multi-step customer journeys using Braze Canvas with conditional logic and A B testing - Implement dynamic personalization using Liquid logic including conditional branching and templating - Manage and utilize Braze Catalogs for product feeds and dynamic content injection - Configure and troubleshoot campaign triggers such as custom events,...

Key Responsibilities: Strategic Leadership: - Develop and implement strategies to build and scale an efficient and high-performing customer support team. - Design and enhance processes, workflows, and tools to improve team productivity and service quality. - Identify and implement innovative solutions to address customer needs and improve satisfaction metrics. Operational Oversight: - Oversee...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP StreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...

MatchMusic is a music technology platform that connects artists, curators, labels, and brands through transparent promotion, distribution, and B2B solutions. We work with creators, businesses, and partners worldwide, offering tools that simplify music growth, monetization, and discovery. We’re growing fast and looking for a Customer Support Specialist to become the frontline voice of...

Customer Success Engineer – Cybersecurity Location: Remote (India preferred) Type: Full-time About the Role: As a Customer Success Engineer at Strobes, you’ll be the technical bridge between our customers and our platform. Your job is not just to keep customers satisfied but to help them stay genuinely secure. You will work closely with security teams to help them maximize value from our ASM,...

Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...

About the Role :CCE/Sr. CCE will be a forerunner in establishing a positive connection with customers, understand the issues and provide a resolution to the best of his/her capabilities. The incumbent will also be responsible to achieve business requirements as per the KPI defined for the role. Requirements Job Responsibilities: ● Maintain Effective Customer Contact Management. ● Be a...

Customer Care Executive Kolkata We are looking for a friendly and professional Receptionist to join our team at D. S. Research Centre. As a Customer Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service. Responsibilities: Welcoming patients and visitors to the center and directing them to...

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago,...

Company: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Dealer Manpower availability, training plan for dealership, %age trained, %age certified Adherance to M&M CI norms Ensure Customer satisfaction in the state by CAPS improvement / NPS Score, DHC, C8, CCCF/, escalations, customer engagement programs etc - Speed & quality of concern closure ( Escalated concerns/ PSFs) Workshop...

Position:Consultant Intensivist/ Junior IntensivistQualification: MBBS with ICU Experience or Diploma/MD/DNB Anaesthesia/ Pulmonary Medicine and Critical Care/Respiratory Medicine or DM/FNB Cardiac Aanesthesia/Neuro Anaesthesia/Critical Care Medicine/Pulmonary Medicine and Critical Care and Any ISCCM course. Experience: Any (all consider)Package: In Negotiable terms Job Responsibilities: Provide...

Senior Medical Licensing Specialist (Permanent Work-From-Home) About the Role: We are looking for a well-organized individual to assist with our licensing initiative to work full time during EST hours 9am-6pm EST Mon-Fri. The licensing specialist will be responsible for obtaining and completing the initial provider application for US state medical licenses. This role will require the individual...

QualificationGraduate in Geography / GIS (Hons)Experience - 1year to 4 yearsJob Requirement- Experience in handling UK customers- Managing of client and internal stake holdersTechnical Skills- Excellent communication skills- Good working experience in MS office – Excel, Word, PPT- Ability to handle confidential information in a discreet, professional manner- Ability to read comprehend and...