Customer Care Associate jobs in Kolkata

Oracle Utility Customer Care and Billing Functional (Oracle C2M)Oracle Utility Customer Care and Billing FunctionalLocation: KolkataExperience: 5 years to 10yearsInterview Mode: Online DriveInterview Date: 22-Jan-25 (Thursday)Interview Time: 10: 00 AM to 4: 00 PMMust Have:1. 5+ years of Experience on Oracle C2M or CC&B and MDM functional like customer service, billing, OUI framework, integration...

We are looking for a proactive and empathetic Customer Care Specialist to join our growing team. In this role, you will be the first point of contact for customers, providing high-quality service and support to ensure a positive client experience. Responsibilities: - Provide prompt, professional, and friendly support to customers via phone, email, and chat. - Understand and address customer...

About the Role :CCE/Sr. CCE will be a forerunner in establishing a positive connection with customers, understand the issues and provide a resolution to the best of his/her capabilities. The incumbent will also be responsible to achieve business requirements as per the KPI defined for the role. Requirements Job Responsibilities: ● Maintain Effective Customer Contact Management. ● Be a...

Key Responsibilities: Strategic Leadership: - Develop and implement strategies to build and scale an efficient and high-performing customer support team. - Design and enhance processes, workflows, and tools to improve team productivity and service quality. - Identify and implement innovative solutions to address customer needs and improve satisfaction metrics. Operational Oversight: - Oversee...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

Customer Success Engineer – Cybersecurity Location: Remote (India preferred) Type: Full-time About the Role: As a Customer Success Engineer at Strobes, you’ll be the technical bridge between our customers and our platform. Your job is not just to keep customers satisfied but to help them stay genuinely secure. You will work closely with security teams to help them maximize value from our ASM,...

Customer Care Executive Kolkata We are looking for a friendly and professional Receptionist to join our team at D. S. Research Centre. As a Customer Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service. Responsibilities: Welcoming patients and visitors to the center and directing them to...

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago,...

Company: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Dealer Manpower availability, training plan for dealership, %age trained, %age certified Adherance to M&M CI norms Ensure Customer satisfaction in the state by CAPS improvement / NPS Score, DHC, C8, CCCF/, escalations, customer engagement programs etc - Speed & quality of concern closure ( Escalated concerns/ PSFs) Workshop...

Company Description Do you have experience managing complaints directly from customers in a B2C start-up environment for the UK or other Western market? Looking for a new challenge where you can see the real impact of your efforts and be part of something big? Our client was founded in 2017 to bring car maintenance into the 21st century. Because they believe booking an MOT in this day and age...

As a Sales Associate at Wisedoc, you’ll be at the forefront of our growth — driving outreach, identifying opportunities, and connecting with recruiting leaders and HR tech buyers. You’ll work directly with the founder to build our sales pipeline, conduct market research, and manage early customer relationships. This is a high-impact role ideal for someone who’s entrepreneurial, tech-savvy, and...

About the job Corporate Sales Associate - Healthywayfit Empowering Lives Through Diabetes Reversal At Healthywayfit, we specialise in transforming the lives of busy professionals through personalised, evidence-based diabetes reversal programs. Our holistic approach combines expert-led consultations, tailored diet plans, stress management techniques, and sustainable lifestyle changes. By...

Job Title: Legal Associate – (Remote Position) Location: Pune About the Role: We seek a Legal Associate with 4-6 years of post-qualification experience to handle diverse legal responsibilities. Role & Responsibilities: (a) Professional qualifications & experience: - LLB degree required - Indian Bar license required - 3-5 years post-qualification experience - Minimum two years’ experience in...

Role: Direct Sales Associate (DSA) At Habit365greek.com, you’ll join a performance-driven sales team that helps businesses discover our solutions and drives steady revenue growth. What You’ll Do: - Convert qualified inbound leads generated through our marketing and content funnels - Run targeted outbound email campaigns to build your own sales pipeline - Nurture and expand existing client...

Job DescriptionPosition: Senior Associate - Indirect Tax Litigation & AdvisoryCompany: SM Legal Advocates & SolicitorsLocation: KolkataExperience: Minimum 3 year post-qualification in tax domainKey Responsibilities1. Legal Briefing & Communicationo Independently brief senior advocates on case matterso Prepare comprehensive case summaries and updateso Maintain clear communication channels with the...

Job Description ● Make outgoing calls to potential customers to schedule high-quality leads for sales. ● Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. ● Seize opportunities to upsell services when they arise. ● Follow up with potential customers in a timely manner if necessary. ● Manage a large number of outbound calls in a...

About AmberStudent: Amber is the world’s leading long term accommodation booking platform for student housing. We help students easily discover and book full time accommodations near their universities by eliminating negotiations, complex paperwork, and broken payment processes. Trusted by over 80 million students worldwide, Amber lists more than 1 million verified student housing units across 6...

Job Title: Customer Support Associate – International VoiceJob Category: CSA / Sr. CSA Function/Department: OperationsReporting to: Team LeaderLocation: Major Arterial Road, New Town, Kolkata 700156Role Description:A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services provided by...

Overview Habits365Greek is a fast-growing custom apparel print shop and sourcing agency. We work with a wide range of clients to produce custom garments and branded apparel. We are seeking a highly organized, numbers-driven Bookkeeper, Billing & Financial Analysis Coordinator to manage invoicing, payment tracking, order submission to production, and financial analysis tied to each order. This...