Company Description BTBIZ LTD is a fully licensed VoIP Carrier in the UK and USA, holding telecom licenses and a 499 Filer ID in the USA. We deliver comprehensive VoIP services and solutions—including Contact Center platforms, IP-PBX, UCaaS, predictive dialing with multiple direct carrier routes to key countries, A-to-Z DIDs and toll-free numbers for inbound services, speech-to-script analytics,...
Role Description: This is a full-time role for a QA & Support Engineer at Accelpro Technologies Noida location, with flexibility for remote work. The QA & Support Engineer will work with various teams at Accelpro to manage end to end customer issues, troubleshoot, technical solutioning, competitive analysis, technical specifications, testing, QA. The position will provide the applicant ample...
We are looking for a proactive and skilled technical support Engineer Key Responsibilities - Provide technical support for market products. - Deliver training for distributors and installers on product usage. - Report product faults, escalate major quality issues and work closely with HQ to improve product quality. - Maintain technical documentation and daily work reports, following company...
🚀 We’re Hiring | Support Engineer - P3 📍 Location: Hi Tech City, Hyderabad 🏢 Work Mode: Hybrid 🕒 Shifts:- 06:30 AM – 03:30 PM / 09:30 AM – 06:30 PM 💼 Experience: 5 – 10 Years 🔍 Role Overview We are looking for an experienced L2 Support Engineer who can handle complex technical and application support issues in enterprise environments. The ideal candidate should be technically strong,...
Project Description: We are seeking a experienced Application Support Engineer with 5 to 8 years of experience in Application & Infrastructure Support, Incident Management, and Cloud Operations. The ideal candidate will have a strong background in ITSM processes, hands-on experience with AWS environments, and a proven ability to maintain application uptime and improve system performance across...
Engineer IT Support In this role you will be responsible to provide hands-on technical support to end-users, resolving hardware, software, and connectivity issues to ensure smooth IT operations. The role focuses on minimizing downtime and enhancing employee productivity through reliable and responsive support. Your job: - Provide onsite support for end-user hardware and local software,...
Job Description The IT Support Engineer provides comprehensive support across IT infrastructure, covering end-user support, networking, servers, and IT systems. This role is broader than desktop support, ensuring business continuity through proactive monitoring, troubleshooting, and IT service management. Primary Responsibilities - Provide technical support for desktops, laptops, mobile...
Job Title: Senior Support Engineer - Net Document (Remote/Freelancing) Job Location: Remote Experience: 6+Years Job Responsibilities: - Provide Level 2/Level 3 support for NetDocuments, ensuring timely resolution of complex issues - Contribute to continuous improvement initiatives and automation opportunities to enhance support efficiency - Mentor junior support engineers and conduct...
Roles & Responsibilities - Monitor operational workflows and system processes (data ingestion, post-ingestion, and UI delivery) to ensure smooth and uninterrupted service. - Monitor the health of our applications and troubleshoot by following provided runbooks or documentation. - Investigate and understand root causes for issues in business operations; develop and implement corrective actions -...
Job Title: Support Engineer L1 Location: Dubai Responsibilities: First Point of Contact: - Serve as the initial point of contact for users seeking technical assistance. - Collect information to understand and diagnose the issue. Issue Resolution: - Troubleshoot and resolve hardware, software, and network issues. - Provide step-by-step guidance to users for problem resolution. Ticket...
You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...
This is urgent requirement , please start sharing profiles : - Skill set – DSS & SD - Shift timing :24/7 ,rotational shifts ( Shifts are as follows) - A- (06:30AM to 03:15PM) - B- (03:15PM to 12:00 AM - C- (12:00 AM to 06:30AM) - G- 09:00 AM to 05:45PM) - Working days – 6 days - Working location – Block No 334 / 335 I Village Hansalpur I Nr Becharaji, Taluka Mandal I Dist Ahmedabad I Gujarat –...
Role - Network Support Engineer (Network Routing(LAN Technology) Years of Experience - 8to 10 years Location - Chennai - Network support engineer - Aruba switches & wireless - Responsibility: - Deploy, configure, and manage Aruba CX switches (e.g., 6300, 6400 series) using AOS-CX - Maintain and support legacy Aruba switch models (e.g., 2530,2610,2620, 2920, 2930F, ) using AOS-Switch...
Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...
Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...
Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...
Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...
Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...
Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...
Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...