You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...
Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...
Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...
Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...
The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...
Location: Remote Timezone: Central European Work hours: 8 AM – 6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in software solutions for regulated financial markets. Since 1997, we have supported major banks and financial institutions in optimizing bond issuance processes and trading fixed-income instruments. With headquarters in Italy and...
We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP StreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...
Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...
Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...
About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world’s largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...
SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...
This role is open to candidates based in India and will work remotely while supporting US Central Time (CT) business hours, with required daily overlap. We are looking for a Senior Backend Software Engineer with strong Python skills, deep AWS experience, expertise in microservices architecture, and hands-on experience building ETL/data pipelines in a cloud-native fintech environment. You will...
Company Description ThreatXIntel is a cybersecurity startup dedicated to protecting businesses and organizations from evolving cyber threats. Our team offers specialized services such as cloud security, web and mobile security testing, and DevSecOps, focusing on delivering cost-effective, tailored solutions for startups and small businesses. With a proactive approach, we monitor and test digital...
About ItSecOps.Cloud ItSecOps.Cloud is a modern IT operations and cybersecurity company supporting small and medium businesses across North America and Europe. We operate with a security first mindset, where infrastructure, cloud, identity, and endpoint security are integrated into day-to-day operations not treated as afterthoughts. We are looking for a hands on L2 Infrastructure & Cloud...
📍 Location: Dubai, UAE (Hybrid) Remote considered for exceptional profiles ⏳ Duration: 4 Months (Internship) → Full-Time Conversion Opportunity About Sekuen & SignalX Sekuen builds AI-driven products that help companies scale revenue intelligently. Our product SignalX targets hard-to-find B2B prospects using 300M+ business profiles, enabling modern, automated, and agentic sales...
Job Title Senior Data Architect / Lead Data Engineer – Azure & Databricks Job Summary We are seeking an experienced Senior Data Architect / Lead Data Engineer to design, build, and lead cloud-native data platforms on Azure, with a strong focus on Databricks. The role involves architecting end-to-end modern data solutions, leading data strategy initiatives, enabling DataOps/MLOps practices, and...
Role Overview We are looking for a QA Lead Engineer who can provide both technical leadership and hands-on programming expertise to drive the testing strategy and quality assurance for our data and analytics initiatives. This role is ideal for someone who thrives in a dual capacity — designing processes and actively developing, implementing, and optimizing testing frameworks, tools, and...
Join Toptal’s Elite Network of Freelance Talent Toptal is an exclusive network of the world’s top freelance software developers, designers, finance experts, product managers, and project managers. As one of the fastest-growing fully remote networks globally, we empower professionals to thrive in their freelance careers while working with leading companies around the world. About the...
Primary Skills: Data Engineering, DevOps Automation; CI/CD; Databricks; Azure DevOps; Powershell etc. The Databricks Platform Engineer II contributes to the expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. They will contribute to our data initiatives and will ensure optimal data delivery architecture is...
Alternative Path is seeking skilled software developers to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals across various company departments to shape and innovate new products and features for our platform, enhancing existing ones. You will have a large degree of independence and trust, but you won't be isolated; the support of...