Customer Care Associate jobs in West Bengal

Oracle Utility Customer Care and Billing Functional (Oracle C2M) Oracle Utility Customer Care and Billing Functional Location: Kolkata Experience: 5 years to 10years Interview Mode: Online Drive Interview Date: 22-Jan-25 (Thursday) Interview Time: 10: 00 AM to 4: 00 PM Must Have: 1. 5+ years of Experience on Oracle C2M or CC&B and MDM functional like customer service, billing, OUI...

We are looking for a proactive and empathetic Customer Care Specialist to join our growing team. In this role, you will be the first point of contact for customers, providing high-quality service and support to ensure a positive client experience. Responsibilities: - Provide prompt, professional, and friendly support to customers via phone, email, and chat. - Understand and address customer...

About the Role :CCE/Sr. CCE will be a forerunner in establishing a positive connection with customers, understand the issues and provide a resolution to the best of his/her capabilities. The incumbent will also be responsible to achieve business requirements as per the KPI defined for the role. Requirements Job Responsibilities: ● Maintain Effective Customer Contact Management. ● Be a...

Key Responsibilities: Strategic Leadership: - Develop and implement strategies to build and scale an efficient and high-performing customer support team. - Design and enhance processes, workflows, and tools to improve team productivity and service quality. - Identify and implement innovative solutions to address customer needs and improve satisfaction metrics. Operational Oversight: - Oversee...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago,...

Customer Success Engineer – Cybersecurity Location: Remote (India preferred) Type: Full-time About the Role: As a Customer Success Engineer at Strobes, you’ll be the technical bridge between our customers and our platform. Your job is not just to keep customers satisfied but to help them stay genuinely secure. You will work closely with security teams to help them maximize value from our ASM,...

Job Description Greetings from 2Coms Group! 2COMSis one of India’s leading organizations. It’s not just one brand but a group of companies delivering excellence in multiple fields.Established almost three decades ago, we have been serving as a Complete Human Supply Chain Management Group. JobsAcademyis a part of2COMS Groupand it is an award-winning skill development organization, recognized by...

Customer Care Executive Kolkata We are looking for a friendly and professional Receptionist to join our team at D. S. Research Centre. As a Customer Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service. Responsibilities: Welcoming patients and visitors to the center and directing them to...

Company: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Dealer Manpower availability, training plan for dealership, %age trained, %age certified Adherance to M&M CI norms Ensure Customer satisfaction in the state by CAPS improvement / NPS Score, DHC, C8, CCCF/, escalations, customer engagement programs etc - Speed & quality of concern closure ( Escalated concerns/ PSFs) Workshop...

Company Description Do you have experience managing complaints directly from customers in a B2C start-up environment for the UK or other Western market? Looking for a new challenge where you can see the real impact of your efforts and be part of something big? Our client was founded in 2017 to bring car maintenance into the 21st century. Because they believe booking an MOT in this day and age...

JOB DETAILS 1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made. 2. Strong English communication skills characterized by excellent writing and speaking skills. 3. Must possess good multi-tasking skills. 4. Should have good negotiation skills and be...

Job Title: Sales Associate/Executive Location: Remote Department: Sales Experience Level: 0–1 years Reports To: General Manager - Sales __________________________________________________________________________________ About TalentGum: TalentGum is a leading e-learning platform launched in 2021 that aspires to transform the scope of extra-curricular education globally by encouraging the...

Job Title: Technical Sales – Associate Send your CV to : [email protected] Role Overview: We are looking for a motivated Technical Sales – Associate to drive business development and sales for our IIoT solutions and STEM education products across B2B and B2C markets. Key Expertise Required: - IIoT Sales (B2B): Industrial solutions, enterprise clients, solution-based selling -...

Role: Direct Sales Associate (DSA) At Habit365greek.com, you’ll join a performance-driven sales team that helps businesses discover our solutions and drives steady revenue growth. What You’ll Do: - Convert qualified inbound leads generated through our marketing and content funnels - Run targeted outbound email campaigns to build your own sales pipeline - Nurture and expand existing client...

Oracle Utility Customer Care and Billing Functional (Oracle C2M)Oracle Utility Customer Care and Billing FunctionalLocation: KolkataExperience: 5 years to 10yearsInterview Mode: Online DriveInterview Date: 22-Jan-25 (Thursday)Interview Time: 10: 00 AM to 4: 00 PMMust Have:1. 5+ years of Experience on Oracle C2M or CC&B and MDM functional like customer service, billing, OUI framework, integration...

Job Title: Customer Support Associate – International Voice Job Category: CSA / Sr. CSA Function/Department: Operations Reporting to: Team Leader Location: Major Arterial Road, New Town, Kolkata 700156 Role Description: A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services...

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago,...

Job Title: Customer Support Associate – International VoiceJob Category: CSA / Sr. CSA Function/Department: OperationsReporting to: Team LeaderLocation: Major Arterial Road, New Town, Kolkata 700156Role Description:A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services provided by...